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Role Description

League’s platform enables our customers to offer highly engaging and personalized health experiences to their users. The Apps and Solutions (A&S) Senior Product Manager is a customer-facing role that is instrumental in helping define the long-term strategy and roadmaps of some of the most complex applications powered by League.

In this role you will:

• Manage the roadmap for various A&S customers, identifying opportunities to create new capabilities or optimizations of existing capabilities.
• Develop the client relationship via offering, educating and delivering League solutions, and promoting the client’s vision and needs within League.
• Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling.
• Serve as a subject matter expert on League platform capabilities, and evangelize the value of the League platform to stakeholders.
• Proactively manage and prioritize the backlog of enhancements.
• Monitor engagement with the applications you are managing and identify opportunities to create value and exceed our goals.
• Communicate effectively and clearly articulate trade-offs to internal and external leadership.
• Define requirements and value proposition of custom features and complex capability deployments.
• Monitor application performance and identify opportunities to create more value and exceed our goals.
• Partner with Account Management to be the primary Product Management point of contact with our customer.

Qualifications

• 5+ Years of Product Management experience.
• Digital Healthcare experience, experience with the Payer market is preferred.
• Exceptional client management skills — ensuring requirements are accurately captured, communication is clear, and relationships are developed.
• Expert at balancing client requests with organizational goals.
• Expert level feature solutioning that includes soliciting internal stakeholder feedback.
• Experience working with large engineering teams of different types including SI’s.
• Experience working at a platform company, or on the implementation of platforms.
• Agile expertise.
• Believe in tightening every feedback loop regarding the product (e.g. release often, release early, talk to customers, Minimal Marketable Product, etc.).
• Experience working with large corporate clients and communicating with corporate leaders.
• Strong Client Management skills — ensuring requirements are accurately captured, communication is clear, and expectations properly managed.
• Excellent communication, presentation, interpersonal and analytical skills.
• Demonstrated problem-solving skills and business acumen required.
• Ability to quickly learn and gain proficiency in areas with limited experience.
• Passionate about Generative AI and its potential to accelerate product workflows and improve customer experience.
• You thrive in a fast-paced environment where priorities rapidly shift and needs often compete.

Requirements

• Compliance with Information Security Policies.
• Compliance with League’s secure coding practice.
• Responsibility and accountability for executing League's policies and procedures.
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations.

Benefits

• Flexible Remote Days each quarter for focus and deep-work time.
• Office-centric roles based in our vibrant Toronto office.
• Remote-eligible roles based anywhere in Canada or US.