• Support Upstart’s multi-year people process and technology roadmap through subject matter expertise and administration across all areas of Workday HCM product, with specific focus on Payroll, Time & Absence, as well as Reporting, Talent & Performance, and Security. • Drive both the strategic process and tactical delivery for new initiatives holistically; including data/insights analysis, business proposals, requirements gathering, planning, development, implementation, stakeholder management and on-going support. • Implement solutions that ensure data is complete, accurate, secure, and appropriately mapped for reports, dashboards, and downstream reporting systems. • Partner with stakeholders such as IT and HR Ops to provide input into new processes, prioritize projects/enhancements, map business processes, implement creative and effective solutions that will shape the way Upstart operates now and into the future. • Troubleshoot and resolve complex issues and defects with exceptional customer service. • Continually increase personal knowledge and maintain individual development through learning and research.