Senior Manager, Partner Success

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1-10H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$106.5K - $159.8K / year

Bachelor Degree6 yrs expEnglish

Job Description

• manage a team of Partner Success Managers and Associates • create and introduce new strategic initiative ideas • manage the launch process for new partners • coaching a team of Partner Success Managers/Associates • develop relationships directly with universities • lead, coach, and own the professional development of a team • manage complex escalations from partners and internal teams • monitor partner health and utilize data to provide value

Job Requirements

  • 6+ years managing clients (e.g. Client Success OR Partner Success OR Account Management OR Engagement Manager)
  • Experience in the Higher Education industry required
  • Bachelor’s degree required
  • Must be able to travel occasionally should a business need arise.

Benefits

  • medical, dental, vision, life and disability plans
  • well-being incentives
  • parental leave
  • paid time off
  • certain paid holidays
  • tax saving accounts (FSA, HSA)
  • 401(k) retirement benefit
  • Employee Stock Purchase Plan
  • tuition assistance
  • entertainment and retail discounts

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