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Role Description

The Oracle Subject Matter Expert (SME) is responsible for providing deep functional and technical expertise across Oracle Fusion Cloud applications. This role partners closely with business stakeholders, IT teams, and external vendors to design, configure, support, and optimize solutions that align with business objectives. The SME serves as a trusted advisor, ensuring system stability and continuous improvement across various Oracle modules, all while prioritizing best practices and future proofing of the Cennox ERP.

• Serve as the primary subject matter expert for Oracle Fusion Cloud modules (e.g., Financials, SCM, CX, OFSC, EPM, EDM, FDI, OCI or OIC).
• Support new project implementations, brainstorming sessions, and quarterly releases.
• Translate business requirements into functional designs, configurations, and system solutions.
• Collaborate with business users to optimize processes and improve system adoption.
• Work with technical teams on integrations, reports, conversions, and extensions (REST APIs, BIP, OTBI, FBDI).
• Ensure solutions align with Oracle’s best practices, security standards, and compliance requirements.
• Create and maintain functional documentation, process flows, and training materials.
• Support testing activities including unit, system, integration, and user acceptance testing (UAT).
• Act as a liaison between business stakeholders, IT, and Oracle support.

Qualifications

• Strong hands-on experience with Oracle Fusion Cloud applications.
• In-depth knowledge of at least one module (Financials, SCM, CX, OFSC, EPM, EDM) but must also have a working knowledge of all other modules.
• Experience with Setup and Configuration settings along with functional setups.
• High level knowledge of Oracle integration tools and technologies (REST/SOAP APIs, BIP, FDI, OTBI, FBDI).
• Ability to gather, understand, and promote end-to-end business processes.
• Ability to analyze complex problems and deliver practical solutions.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Experience supporting dev/test/production environments.
• Familiarity with Oracle quarterly release cycles and impact analysis.
• Strong documentation and organizational skills.

Requirements

• Experience with Oracle Fusion Cloud in a medium or large-scale environment.
• Exposure to Oracle PaaS tools (OIC, VBCS, OCI).
• Prior experience leading or supporting Oracle Fusion Cloud implementations and enhancements.
• Experience working in regulated or compliance-driven environments.
• Ability to mentor junior team members while acting as the SME.