Job Title:

Lead GCP Engineer: AI Platforms & Development

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title: Lead GCP Engineer: AI Platforms & Development

Location - Remote in USA

Role Summary: As a Lead GCP Engineer, you are the resident expert and engineering heart of our AI & Agentic capabilities. You serve as the lead specialist and authority on building and scaling agentic systems specifically within the Google Cloud ecosystem. While you will collaborate with other specialists across our consultancy to share best practices and cross-platform insights, you own the technical standard for how we build in GCP. Your role is to bridge the gap between AI models and production-ready applications by building the scalable backend services, APIs, and data pipelines required for enterprise AI.

Responsibilities

• AI Service & Agent Engineering: Build and maintain production-grade microservices and APIs that orchestrate Agent workflows using tools like Gemini Enterprise (fka Agentspace), CX Agent Studio, Vertex AI Agent Builder, Generative Playbooks, and the Agent Development Kit (ADK).
• Gemini Prompt & Behavior Engineering: Implement and optimize complex prompt templates, system instructions, and few-shot examples for Gemini models; tune agentic behavior through iterative testing and feedback loops.
• Productionizing AI Systems: Lead the transition of AI prototypes to scalable production environments using Cloud Run, GKE, Vertex AI Agent Engine, and Cloud Functions, incorporating advanced patterns like Function Calling, Grounding with Google Search, and Vertex AI Extensions.
• Data & Tool Integration: Implement the "glue code" and connectors required for Agents to interact with enterprise data via Gemini Enterprise (fka Agentspace), Vertex AI Search and Conversation (fka Gen AI App Builder), BigQuery, and specialized Vector Databases.
• Engineering Standards & CI/CD: Establish automated deployment pipelines (Cloud Build) and MLOps-aligned engineering practices specifically for LLM applications (e.g., prompt versioning, evaluation pipelines).
• Innovation Lab Asset Development: Serve as the lead engineer for the GCP Innovation Lab, responsible for the hands-on development of strategic accelerators, POCs, and high-fidelity demos; translate innovative IP and project-based learnings into reusable technical assets and "starters" that optimize delivery speed.
• Cross-Practice Collaboration: Partner with AI specialists and lead developers from other technology practices to exchange cross-platform insights and ensure global best practices are translated effectively into optimized GCP implementations.
• Asset Creation: Develop reusable "AI Starter Kits" and backend templates that allow our delivery teams to rapidly stand up secure, Gemini-powered applications on GCP.

Required Qualifications

• 8+ years of software engineering with a focus on backend development; 3+ years of experience building applications on Google Cloud Platform; expert proficiency in Python and/or Go.
• Deep hands-on experience with Gemini (Pro/Flash), Vertex AI SDKs, Prompt Engineering, and Function Calling; familiarity with building RAG-based systems.

Desired Qualifications

• Google Professional Cloud Developer certification
• Practical knowledge of the Agent Development Kit (ADK) and Vertex AI Agent Builder
• Experience with Terraform for infrastructure-as-code; knowledge of LLM evaluation frameworks
• Hands-on experience with other industry-leading models (e.g., GPT-4, Claude, Llama) for cross-model prompt engineering, supervised fine-tuning (SFT), and the implementation of AI safety guardrails and observability

The base salary range for this position is $122,001 - $191,715 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. 

The deadline to apply for this position is: 03/18/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.  Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

• Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf

Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/

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Location:

USA, TN, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE