Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Entry-Level Member Relations Rep

Customer SupportCustomer SupportFull TimeRemote

Location

United States + 1 moreAll locations: United States, Canada

Posted

2 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Remote Client Representative, you will work directly with families across the U.S. and Canada, meeting with clients virtually via Zoom consultations. From the comfort of your home, you’ll educate clients on their benefits, answer questions, and help them make informed decisions that protect what matters most.

This role is ideal for individuals who enjoy meaningful conversations, value service over pressure, and want to align their career with a mission-driven organization.

Qualifications

  • Excellent communication and active listening skills
  • Basic computer literacy and comfort working in a virtual environment
  • A strong work ethic and self-driven mindset
  • An outgoing, friendly, and professional demeanor
  • Effective time management and organizational skills
  • Prior leadership or management experience (a plus, not required)
  • No prior insurance experience is required
  • Valued traits: coachability, compassion, and consistency

Requirements

  • 100% Remote Work
  • Flexible schedule that supports work-life balance

Benefits

  • Weekly Pay + Performance Rewards
  • Health Insurance Reimbursement available after 3 months
  • Comprehensive Life Insurance Coverage
  • Renewals & Residual Income
  • Retirement Plan
  • Ongoing Training & Mentorship

Company Description

Since 1951, AO has been dedicated to protecting working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, and professional associations. AO combines the stability of an established organization with the opportunity and flexibility of modern remote work.

  • Parent Company: Globe Life
  • Growth: Over 20% company-wide expansion last year
  • Mission: To protect every child and serve all working people

Job Requirements

  • Excellent communication and active listening skills
  • Basic computer literacy and comfort working in a virtual environment
  • A strong work ethic and self-driven mindset
  • An outgoing, friendly, and professional demeanor
  • Effective time management and organizational skills
  • Prior leadership or management experience (a plus, not required)
  • No prior insurance experience is required
  • Valued traits: coachability, compassion, and consistency
  • 100% Remote Work
  • Flexible schedule that supports work-life balance

Benefits

  • Weekly Pay + Performance Rewards
  • Health Insurance Reimbursement available after 3 months
  • Comprehensive Life Insurance Coverage
  • Renewals & Residual Income
  • Retirement Plan
  • Ongoing Training & Mentorship

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