Destination Knot logo
Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Travel Experience Planner

Customer Success ManagerCustomer SuccessFull TimeRemoteMid LevelTeam 11-50

Location

United States

Posted

5 days ago

Salary

$45K - $65K / year

Seniority

Mid Level

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking enthusiastic and detail-oriented individuals to join our team as Travel Experience Planners. In this role, you will assist clients with designing and organizing memorable travel experiences by coordinating trip details, researching destinations, and ensuring every aspect of the journey is thoughtfully planned. This opportunity is ideal for individuals who enjoy travel, creativity, and helping others turn their travel ideas into well-organized experiences. Travel Experience Planners use established booking platforms and travel resources to assist with reservations, itinerary development, and travel logistics.

  • Assist clients in planning travel experiences including flights, hotels, cruises, resorts, tours, and vacation packages
  • Research destinations and provide recommendations based on client preferences, travel goals, and budgets
  • Design organized travel itineraries that outline all trip components and activities
  • Coordinate reservations and communicate with travel suppliers to confirm availability
  • Maintain accurate records of bookings, confirmations, and client communications
  • Provide guidance on travel schedules, documentation requirements, and itinerary details
  • Support travelers with questions or itinerary updates before and during their trips
  • Stay informed about travel promotions, supplier updates, and destination information

Qualifications

  • Strong organizational and communication skills
  • Ability to manage multiple travel requests and details simultaneously
  • Customer-service mindset with strong attention to detail
  • Comfortable working independently in a remote environment
  • Basic computer proficiency and familiarity with online systems
  • Interest in travel, tourism, hospitality, or trip planning
  • Previous experience in customer service, hospitality, event planning, or travel coordination is helpful but not required

Benefits

  • Flexible remote work environment
  • Access to professional training and travel industry resources
  • Opportunities to develop expertise in travel planning and destination research
  • Supportive team environment focused on professional growth
  • Potential travel-related incentives and industry perks
  • $45,000 - $65,000 a year

Additional Information

This role offers flexibility and provides tools and training designed to support individuals in planning and coordinating travel experiences for clients. Applicants should be comfortable working remotely and communicating with clients and travel partners through digital platforms. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Requirements

  • Strong organizational and communication skills
  • Ability to manage multiple travel requests and details simultaneously
  • Customer-service mindset with strong attention to detail
  • Comfortable working independently in a remote environment
  • Basic computer proficiency and familiarity with online systems
  • Interest in travel, tourism, hospitality, or trip planning
  • Previous experience in customer service, hospitality, event planning, or travel coordination is helpful but not required

Benefits

  • Flexible remote work environment
  • Access to professional training and travel industry resources
  • Opportunities to develop expertise in travel planning and destination research
  • Supportive team environment focused on professional growth
  • Potential travel-related incentives and industry perks
  • $45,000 - $65,000 a year
  • Additional Information
  • This role offers flexibility and provides tools and training designed to support individuals in planning and coordinating travel experiences for clients. Applicants should be comfortable working remotely and communicating with clients and travel partners through digital platforms. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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