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Role Description

The Business Process Reengineer (BPR) supports the ICAM-ES III effort by bridging business process modernization with hands-on technical execution. The role evaluates USCIS ICAM processes and service outcomes, translates operational needs into implementable requirements, and partners with engineering teams to drive secure, scalable improvements across cloud-based ICAM platforms in an Agile/DevSecOps delivery environment.

This role provides in-depth knowledge of cloud architecture and security, DevSecOps development standards, and the capabilities, strengths, and weaknesses of commercial and open-source ICAM products to recommend, lead implementation, and implement accepted product changes.

This role will be a full-time position with work performed primarily offsite, though travel to the USCIS Headquarters located at 5900 Capital Gateway Drive, Camp Springs, MD 20588 will be required on an as-needed basis. Core hours will be Monday-Friday: 7:00 AM - 6:00 PM EST, and after-hours support for emergency incidents will be required as needed by USCIS. Position is contingent upon award and client approval.

Qualifications

• Minimum of eight (8) years of progressively responsible experience in business process reengineering, requirements definition, and process improvement for enterprise IT programs.
• Bachelor’s degree in Business, Information Systems, Engineering, Public Administration, or a related discipline is required; in lieu of a degree, twelve (12) years of progressively responsible experience is acceptable.
• Demonstrated in-depth knowledge of cloud architecture and security, DevSecOps development standards, and the ICAM product landscape (commercial and open-source).
• Proven ability to recommend, lead implementation, and implement accepted product changes in an enterprise environment.
• Experience gathering requirements, reengineering business processes, and translating needs into Agile epics/user stories with clear acceptance criteria.
• Working knowledge of identity and access management concepts (e.g., authentication, authorization, SSO, RBAC, OAuth/OIDC, PKI, privileged access).
• Familiarity with Agile delivery tooling and collaboration platforms (e.g., Jira, Confluence, GitHub, Microsoft Teams).

Requirements

• Ability to communicate effectively with both technical teams and non-technical stakeholders, including facilitating working sessions and documenting outcomes.
• Strong analytical skills with a track record of turning ambiguous problems into implementable solutions.

Preferred Qualifications

• Master’s degree in Business, Information Systems, Engineering, Public Administration, or a related discipline is preferred.
• Experience supporting Federal ICAM programs, Zero Trust initiatives, or DHS/USCIS cybersecurity programs.
• Hands-on experience with cloud platforms and related security services (e.g., AWS or Azure identity and logging services).
• Relevant certifications such as AWS/Azure architecture certifications, Security+, CISSP, or related IAM training.

Clearance

Must be able to obtain and maintain the DHS/USCIS required clearance level and complete all suitability/onboarding requirements.

Salary Range

$76,000 - $102,000

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.