• Monitor insurance coverage on all properties within the mortgage portfolio to ensure compliance with investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA). • Review and verify hazard insurance documents for completeness, accuracy, and appropriate coverage amounts. • Track and process insurance renewals, cancellations, and reinstatements. • Disburse hazard insurance premiums from escrow accounts in a timely manner. • Coordinate force-placed insurance when borrower-provided coverage lapses, ensuring compliance with applicable laws. • Respond to borrower inquiries regarding insurance coverage, disbursements, and escrow accounts. • Work closely with insurance companies, agents, and vendors to resolve discrepancies and update records. • Maintain accurate records of insurance policies and track status in the servicing system. • Support the escrow analysis process with up-to-date insurance premium data. • Collaborate with Loss Draft and Claims departments on insurance claim-related issues. • Assist in audits and regulatory reporting as required. • Other duties as assigned