Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Remote Services Representative

Customer SupportCustomer SupportFull TimeRemoteMid Level

Location

United States

Posted

6 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Remote Services Representative, you’ll serve as a trusted point of contact for families seeking financial protection and peace of mind. Your work will have a direct, positive impact on others while allowing you to build valuable professional skills in a supportive remote environment.

  • Make a Meaningful Impact: Support families and children by providing guidance, education, and clarity around essential financial services.
  • Deliver Exceptional Service: Communicate with clients in a professional, compassionate manner—ensuring they feel informed, supported, and confident.
  • Build Trust Through Integrity: Operate with honesty, transparency, and ethical responsibility in every interaction, fostering long-term relationships.
  • Work From Home: Enjoy the flexibility of a fully remote position while maintaining consistent performance and accountability.
  • Grow With the Company: Access training, mentorship, and advancement opportunities as you gain experience and demonstrate leadership potential.

Qualifications

  • A genuine desire to help others and make a positive impact
  • Strong communication and interpersonal skills
  • Ability to work independently while collaborating with a team
  • Commitment to ethical conduct and professionalism
  • Reliability, accountability, and a willingness to learn
  • No prior financial services experience required. We value coachability, consistency, and work ethic—training and support are provided.

Benefits

  • 100% Remote – Work from anywhere with a reliable internet connection
  • Flexible Schedule – Build a schedule that fits your life and responsibilities
  • Supportive Team Environment – Ongoing mentorship and leadership guidance
  • Career Advancement Opportunities – Clear pathways for growth and leadership
  • Purpose-Driven Work – Make a real difference in the lives of families and children

Job Requirements

  • A genuine desire to help others and make a positive impact
  • Strong communication and interpersonal skills
  • Ability to work independently while collaborating with a team
  • Commitment to ethical conduct and professionalism
  • Reliability, accountability, and a willingness to learn
  • No prior financial services experience required. We value coachability, consistency, and work ethic—training and support are provided.

Benefits

  • 100% Remote – Work from anywhere with a reliable internet connection
  • Flexible Schedule – Build a schedule that fits your life and responsibilities
  • Supportive Team Environment – Ongoing mentorship and leadership guidance
  • Career Advancement Opportunities – Clear pathways for growth and leadership
  • Purpose-Driven Work – Make a real difference in the lives of families and children

Related Job Pages

More Customer Support Jobs

Lisa Russel logo

Entry-Level Virtual Customer Service Associate

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Support6 days ago
Full TimeRemote

Support families by helping them understand and secure appropriate coverage. Communicate with confidence, professionalism, and compassion. Set and achieve personal income and career goals with the support of a proven system. Grow within a collaborative, high-energy team focused o...

United States
Lisa Russel logo

Work-from-Home Desk Associate

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Support6 days ago
Full TimeRemote

This position is open to U.S. residents only who are legally authorized to work in the United States with a valid Social Security Number. Not available to residents of Massachusetts. As our momentum continues, we are expanding our fully remote team and seeking motivated individua...

United States
Customer Support6 days ago
Full TimeRemoteTeam 10,001+Since 1932H1B No Sponsor

The primary role is to provide customer service and support to Store and Field Teams regarding projects like new stores, relocations, and system changeovers via Remedy, email, and phone calls. This involves logging customer information, resolving inquiries on first contact when possible, and ensuring 100% customer satisfaction within company guidelines.

United States
Full TimeRemoteTeam 501-1,000

The representative will provide on-site technical support to dealers and technicians, focusing on troubleshooting and resolving complex equipment issues to minimize downtime. Key duties also involve conducting root cause analysis of failures, collaborating with internal teams, and supporting new machine deliveries.

United States