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Role Description

This role offers a unique opportunity to provide high-impact technical guidance and support across complex networking solutions, focusing on state, local, and education markets. You will collaborate closely with sales teams to design, present, and implement tailored solutions that solve critical customer challenges. This position combines technical expertise, consultative selling, and strategic thinking to ensure customer satisfaction and drive business outcomes. Success in this role requires hands-on experience with advanced networking technologies, excellent communication skills, and the ability to translate technical solutions into business value. The environment is fast-paced and client-focused, offering opportunities to mentor colleagues and shape innovative, scalable solutions while managing pre-sales activities from discovery through deployment.

• Provide pre-sales technical and functional support for complex products, applications, and solutions across assigned territory.
• Collaborate with sales teams to qualify opportunities, develop proposals, and present tailored technical solutions to prospective clients.
• Conduct technical presentations, demonstrations, and proof-of-concepts to articulate the value and capabilities of solutions versus competitors.
• Manage relationships with vendor partners to drive business and coordinate demand generation events.
• Maintain and manage account pipelines, forecasts, and technical deliverables to meet regional sales goals.
• Mentor and guide junior systems engineers, fostering knowledge sharing and alignment across teams.
• Leverage expertise in networking infrastructure and emerging technologies to consult on solution design, configuration, and deployment.
• Support internal and external stakeholders with consultative advice on technical implementations, ensuring customer satisfaction and long-term success.

Qualifications

• Bachelor’s degree with 5+ years of relevant experience, or advanced degree (Master’s/PhD) with equivalent experience; or equivalent work experience.
• Minimum 5 years of infrastructure engineering experience, including pre-sales support in networking solutions.
• Strong understanding of campus and distributed branch networks, with experience in advanced and emerging networking technologies.
• Proven consultative and solution-selling skills, with the ability to translate technical concepts into business value.
• Excellent verbal, written, presentation, and interpersonal communication skills; able to interface with senior internal and external stakeholders.
• Customer-focused with the ability to design and manage solutions for complex technical challenges.
• Demonstrated ability to mentor and support junior engineers and contribute to a collaborative, high-performing team environment.
• Industry certifications at an expert level are strongly preferred.

Benefits

• Competitive annual salary: USD $146,000 – $343,000, including base and on-target sales compensation (75%/25% split).
• Remote work flexibility with robust home office support.
• Comprehensive health and wellbeing benefits including medical, dental, vision, and wellness programs.
• Retirement savings options including 401(k) with company contributions.
• Professional development programs to support career growth and skill advancement.
• Paid time off and holidays to encourage work-life balance.
• Inclusive and diverse work culture with mentorship and collaboration opportunities.
• Access to employee discounts and company-sponsored events.

Company Description