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Role Description

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities

• Platform Administration:
  • Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields.
  • Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.
• Configuration and Customization:
  • Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.
  • Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.
• Integration and Automation:
  • Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.
  • Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.
• User Training and Support:
  • Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.
  • Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.
• Corporate IT Services:
  • Administer other corporate IT services such as Gitlab, LDAP, GCP.
  • Ensure the proper functioning and integration of these services with other business applications and systems.

Benefits

• 20 working days of paid vacation.
• 12 working days of paid sick leave.
• Health insurance.
• L&D center with courses for employees.
• Self-learning library, access to paid courses.
• Group discussions and individual sessions with a psychologist.
• Corporate transportation from the office to the metro.