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Role Description

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Protective is seeking an experienced Product Compliance Director to lead the contract development and regulatory filing function for our Employee Benefits Division. This role provides essential support across group life, supplemental health, and disability products, ensuring all forms, contracts, and filings meet state regulatory requirements while aligning with product strategy and enhancing the customer experience. This leader will oversee a small team of compliance professionals and serve as a key partner to Product Development, Legal, Internal Systems, Claims, New Business, Insurance Administration, and Corporate Compliance. The ideal candidate brings deep product knowledge, strong technical expertise, and the ability to anticipate regulatory needs in a fast‑moving environment.

Key Responsibilities

• Form Development & Regulatory Compliance
  • Lead the drafting, refinement, and maintenance of policy forms and contracts in alignment with product specifications and state regulatory requirements.
  • Oversee all state filings through SERFF (System for Electronic Rates Forms and Filing) and I‑File, ensuring accuracy, timeliness, and adherence to evolving regulations.
  • Provide expert guidance to internal partners on regulatory impacts to product design, feature enhancements, and new product introductions.
  • Maintain strong working knowledge of state‑specific filing rules across multiple jurisdictions.
• Leadership & Team Management
  • Manage, coach, and develop individual contributors responsible for drafting, filing, and compliance support.
  • Conduct performance evaluations, deliver feedback, and identify training or skill‑development opportunities.
  • Foster a collaborative, high‑performance environment focused on quality, efficiency, and continuous improvement.
• Cross‑Functional Collaboration
  • Partner with Product Development, Legal, Claims, Compliance, New Business, Internal Systems, and Insurance Administration to deliver compliant, market‑ready forms and filings.
  • Provide strategic insight to senior management regarding regulatory trends, competitive changes, and industry developments that may impact the EB portfolio.
• Industry Participation
  • Represent Protective in selected industry groups and trade associations on compliance and product‑related matters (light travel required).

Skills & Competencies

• Advanced understanding of group life and health products
• Strong technical and analytical expertise related to contract language, state filing requirements, and regulatory frameworks
• Exceptional attention to detail and organizational abilities
• Skilled communicator with strong negotiation and collaboration capabilities
• Strategic thinker with the ability to anticipate regulatory needs and navigate complex issues
• Ability to manage multiple simultaneous projects in a deadline‑driven environment

Required Knowledge

• Deep knowledge of group life and health products.
• Strong understanding of SERFF and I‑File systems.
• Expertise in multi‑state filing requirements, compliance frameworks, and product regulations.
• Familiarity with form drafting conventions and contract structure.

Minimum Requirements

• 10+ years of insurance experience with a focus in regulatory or product compliance.
• Experience with group life and health products.
• Form drafting and state filing experience.
• Proficiency with SERFF (System for Electronic Rates and Forms Filing) and I‑File.
• Leadership experience managing and developing teams.
• Strong communication, negotiation, organizational, and technical skills.
• High School Diploma or equivalent.

Preferred Qualifications

• Bachelor’s degree.
• Paralegal certificate or relevant legal experience.
• Industry designations (e.g., FLMI, AIRC, ACS).
• Experience representing a carrier in industry associations.
• Proven adaptability in dynamic environments (e.g., new product initiatives, mergers, acquisitions).

Salary

Protective’s targeted salary range for this position is $92,000 to $120,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits

• Comprehensive health, dental, and vision insurance.
• Mental health benefits and an employee assistance program.
• Paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day).
• Contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching.
• ProHealth Rewards platform to improve wellbeing while earning cash rewards.

Accommodations for Applicants with a Disability

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected] . This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Equal Opportunity Employer

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

Use of AI in Hiring

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.