WellBiz Brands, Inc. is the manager of five beauty, health, and wellness franchise brands: Elements Massage®, Amazing Lash Studio®, Drybar®, Fitness Together®, and Radiant Waxing®. Headquartered in Denver, Colorado, WellBiz Brands has more than 900 combined U.S. locations across the five brands. Through the WellBiz Brands support staff, the brands strive to uphold these core values: fun, ownership, respect, passion, and integrity. These core values embody all that is important for each brand - from franchise owners to clients - to lead healthy, balanced lives. At WellBiz Brands we value, promote, and celebrate diversity, equality, and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results. This position will remain open until filled.
Training & Education Specialist
Location
United States
Posted
4 days ago
Salary
$60K - $65K / year
Seniority
Mid Level
Job Description
Role Description
The Training & Education Specialist is responsible for facilitating training support to Service Provider Trainers in locations within the WellBiz company. The scope of practice includes, but is not limited to:
- Body waxing
- Lash services
- Skincare
- Massage therapy
- Hair styling
This role supports franchisees and their teams pre- and post-location launch as needed. The Training & Education Specialist will hold virtual training on a regular cadence and conduct on-site training in markets throughout their assigned territory. Responsibilities include:
- Disseminating new materials
- Continuing education
- Providing ongoing support to Service Provider Trainers
- Supporting New Shop/Studio/Salon Openings (NSOs) and newly transferred locations with onsite technical training support and/or site development support tasks
- Post-opening support and training in conjunction with the New Studio Operations team and the Site Development team
Qualifications
- Cosmetology or Esthetics license REQUIRED
- 2+ years of experience in education facilitation preferred
- Experience in the franchising industry, preferably working in a support capacity
Requirements
- Contribute to the development of and drive the adoption of core technical training programs
- Gain alignment of the corporate support center goals and the goals of Franchisee(s), Manager(s), and Service Provider Trainer(s)
- Design, test, and implement processes that drive efficiencies and the execution of objectives
- Participate in content development as needed
- Complete other projects as assigned by the Director of Training & Service Delivery
- Facilitate all onsite and virtual trainings
- Travel can vary from 25%-75% depending on the needs of the brand, market, or training initiatives
- Facilitate in-person or virtual training across a variety of service and training topics
- Support NSO needs virtually or on-site when required
- Collaboration with BU Operations teams to ensure effective speed to ramp and overall profitability
- Work directly with the Director of Training & Service Delivery and/or Training & Education Managers
- Work directly with the Service Provider Trainer for each location within the assigned brand/market
- Responsible for aligning with the BU Director of Operations
- Execute additional training or responsibilities for specific areas or projects
- Contribute to the development of and drive adoption of core technical training programs
- Maintain and optimize technical training program content & resources
- Effectively facilitate virtual and in-person training
- Provide technical Subject Matter Expert support for specific projects/initiatives as needed
- Provide coaching, direction, and support to franchisees and/or their teams
- Complete other tasks and projects as assigned by the supervisor and department heads
Benefits
- Flexible time off and holiday schedule
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spend at WellBiz Brands, Inc. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
Compensation Range: $60,000.00 - $65,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. Salary ranges reflect Colorado disclosure requirements. Compensation may vary by geographic location for candidates working outside Colorado.
Essential Skills, Experience, and Qualifications
- High levels of resilience: solution-focused, especially when presented with complexity
- High levels of dedication: willing to go the extra 2 miles
- High levels of vigor: Positive and uplifting attitude
- High levels of absorption: You have high focus, love what you do, and get lost in your work
- High levels of creativity: You look at problems as puzzles and provide a unique perspective
Job Requirements
- Cosmetology or Esthetics license REQUIRED
- 2+ years of experience in education facilitation preferred
- Experience in the franchising industry, preferably working in a support capacity
- Contribute to the development of and drive the adoption of core technical training programs
- Gain alignment of the corporate support center goals and the goals of Franchisee(s), Manager(s), and Service Provider Trainer(s)
- Design, test, and implement processes that drive efficiencies and the execution of objectives
- Participate in content development as needed
- Complete other projects as assigned by the Director of Training & Service Delivery
- Facilitate all onsite and virtual trainings
- Travel can vary from 25%-75% depending on the needs of the brand, market, or training initiatives
- Facilitate in-person or virtual training across a variety of service and training topics
- Support NSO needs virtually or on-site when required
- Collaboration with BU Operations teams to ensure effective speed to ramp and overall profitability
- Work directly with the Director of Training & Service Delivery and/or Training & Education Managers
- Work directly with the Service Provider Trainer for each location within the assigned brand/market
- Responsible for aligning with the BU Director of Operations
- Execute additional training or responsibilities for specific areas or projects
- Contribute to the development of and drive adoption of core technical training programs
- Maintain and optimize technical training program content & resources
- Effectively facilitate virtual and in-person training
- Provide technical Subject Matter Expert support for specific projects/initiatives as needed
- Provide coaching, direction, and support to franchisees and/or their teams
- Complete other tasks and projects as assigned by the supervisor and department heads
Benefits
- Flexible time off and holiday schedule
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spend at WellBiz Brands, Inc. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
- Compensation Range: $60,000.00 - $65,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. Salary ranges reflect Colorado disclosure requirements. Compensation may vary by geographic location for candidates working outside Colorado.
- Essential Skills, Experience, and Qualifications
- High levels of resilience: solution-focused, especially when presented with complexity
- High levels of dedication: willing to go the extra 2 miles
- High levels of vigor: Positive and uplifting attitude
- High levels of absorption: You have high focus, love what you do, and get lost in your work
- High levels of creativity: You look at problems as puzzles and provide a unique perspective
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