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Role Description

At Groups, the Clinical Director plays a key role in our organization by building and leading a high performing clinical team, driving operational excellence, and delivering clinical results and growth across the region. The Clinical Director must possess excellent management and mentoring skills. You will partner with clinical leadership to provide consistent and high-quality care and deliver exceptional outcomes. Most importantly, the Clinical Director stewards our mission and values through his/her personal leadership, hiring choices, and representation of the organization externally.

Duties & Responsibilities

• Supervise and support 4-6 Clinical Supervisors and counselors in service of enhancing clinical quality across the market.
• Partner closely with State Directors and cross departmental leads to steward the organization's mission and develop and meet clinical goals and objectives.
• Regularly provide clinical training to clinical supervisors and staff.
• Oversee the clinical supervision process and ensure standardization throughout the region.
• Coach clinical staff on managing complex cases, improving their independent clinical skills and adhering to clinical policies and procedures.
• Provide quality checks/audits and assure compliance with regulatory requirements.
• Assist with curriculum design and program development.
• Accountable for clinical outcomes and related KPIs in assigned region and for optimizing clinical KPIs.
• Cultivate a positive team environment where our mission and values come to life.
• Assist operational management to recruit "A players" into every role, based on a deep understanding of the target profile and our values/culture (in collaboration with the State Director and Talent Acquisition team).
• Support employees' professional development through goal setting, coaching and feedback - and connect professional development to improved organizational performance.
• Ensure our policies and procedures are rigorously and consistently implemented.
• Address quarterly chart review trends and provide additional training/support, as needed, to ensure clinical documentation meets internal and external expectations.
• Address feedback from members or other stakeholders.
• Help identify locations of where a Groups office, clinical model, and services would be successful while helping to identify key drivers that made those locations a key success.
• Build state and regional referral networks on Groups behalf, and connect Groups to key networks, other providers, insurers, and influencers.
• Evaluate and recommend alternative and experimental service models for operating in appropriate markets.
• Travel within your region as you evaluate local areas and consult with the wider leadership team.
• Keep the organization connected with appropriate circles such as county board meetings, advisory board meetings, etc., and represent Groups as a respected, positive presence in the community.
• Be an integral part of expansion in new states and markets working closely with State Directors.
• Ability to work remotely with regular and required travel to offices.
• Performs other duties as assigned.

Qualifications

• Master's Degree in the Behavioral Health field (Psychology, Counseling, or similar field).
• (2+) years of full-time behavioral health experience and Licensed at the Independent level as an LADC/CADC, LCMHC, LPC, LPCC-CS, LICDC, LICDC-CS, LISW-S, LCAC, LMFT or LCSW and a master’s degree in a related field.
• At least 3 years clinical supervisory experience in addiction or other areas of behavioral health, at high-quality, reputable organizations.
• Knowledge of the local market and the addiction space – other treatment providers, local stakeholders, community organizations, etc.
• Proven management experience leading people and teams, with the ability to work with everyone from senior managers to physicians to entry-level employees.
• Experience hiring top talent, ideally across both clinical and non-clinical roles.
• Excellent communication skills. You know how to manage communication effectively across a large, dispersed team, and are comfortable representing the organization to external audiences.
• Some exposure to operations, and an appreciation of what it takes to run a medical practice at scale.
• Experience with a multi-site healthcare services organization strongly preferred.
• You thrive in high-stress, fast-paced situations.
• Strong interpersonal skills: you engage people in a caring, authentic way; you know how to give thoughtful, actionable feedback; you know how to influence people and get the best out of them.
• Highly organized, able to multitask, and easily adapts and responds to change.
• Strong IT skills including Google Apps and eClinicalWorks preferred.
• Ability to work remotely and independently with strong time management.
• Must have a valid driver’s license, clean driving record and own transportation to travel to multiple offices.
• The ability to travel up to 50% of your time (rarely overnight) - you will not be sitting at a desk 5 days a week.

Requirements

• These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.
• Reasonable accommodation can be made to enable people with disabilities; these are made on a case-by-case basis.
• While performing the responsibilities of the role, the employee is required to talk and hear.
• The employee is often required to sit and use his or her hands and fingers.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Vision abilities required by this job include close vision.
• This position is subject to a background check for any convictions directly related to its duties and responsibilities.
• We will consider for employment all qualified applicants with arrest and conviction records, and will assess the details of any criminal conviction in a manner consistent with applicable law.
• No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.