Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Fully Remote Customer Service Representative
Location
United States
Posted
36 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We have proudly served working-class families since 1951, offering life, accident, and supplemental health products to protect members of labor unions, credit unions, associations, and their families. We’re seeking dedicated representatives to build long-term client relationships from the comfort of home via Zoom virtual consultations.
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Conduct Remote Client Consultations:
- Meet with clients virtually to understand their financial goals, explain policy features, coverage options, and premium costs.
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Provide Customer Service:
- Support policyholders with inquiries, policy updates, and claims processing.
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Foster Relationship Building:
- Maintain ongoing communication with clients to review needs, update policies, and address life changes.
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Uphold Compliance & Documentation:
- Follow industry regulations and company policies, keeping accurate client records.
Qualifications
- Excellent communication skills
- Basic computer proficiency
- Strong work ethic
- Outgoing, energetic, and personable
- Effective time management
- Leadership or management experience a plus
Benefits
- 100% Work from Home
- Paid weekly, with suggested schedules for success
- Bonuses and structured contracts
- Health Insurance Reimbursement
- Life Insurance
- Flexible Schedule & Retirement Plan
- Lifetime Renewals
- All interviews conducted via Zoom.
Company Description
Job Requirements
- Excellent communication skills
- Basic computer proficiency
- Strong work ethic
- Outgoing, energetic, and personable
- Effective time management
- Leadership or management experience a plus
Benefits
- 100% Work from Home
- Paid weekly, with suggested schedules for success
- Bonuses and structured contracts
- Health Insurance Reimbursement
- Life Insurance
- Flexible Schedule & Retirement Plan
- Lifetime Renewals
- All interviews conducted via Zoom.
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