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Role Description

The Head of People Ops will lead a small but high-impact People team that serves as a critical partner to leadership and employees across the company supporting day-to-day employee needs and scaling the organization. This person will report directly into our COO and serve as a trusted advisor to the executive team and drive People strategy and systems across the organization.

Responsibilities:

• Strategic People Leadership
  • Serve as a strategic partner to the COO and executive team on people strategy and organizational design
  • Support executives in scaling teams, refining organizational structures, and strengthening leadership capabilities
  • Lead change management to ensure smooth transitions and transformation during growth
  • Align HR initiatives directly with business objectives, ensuring people strategy drives business results
  • Design company-wide people programs and frameworks (performance management, compensation, career development)
• People Operations & Infrastructure
  • Own and optimize people operations systems, processes, and technology stack (HRIS, benefits platforms, compliance tools)
  • Collaborate with the Director of Talent Acquisition, who owns recruiting execution, to align hiring strategy, headcount planning, and operational scalability
  • Build and manage operational infrastructure including benefits strategy, vendor relationships, and compliance
  • Manage people operations budget including headcount, benefits, tools, and programs
  • Ensure compliance with federal, state, and local employment laws across all locations
  • Design compensation and rewards structures that are competitive and equitable
  • Administer performance management systems that encourage accountability and excellence
• Team Leadership
  • Lead, mentor, and support a small but impactful People team
  • Provide clear direction while empowering team members to own their areas of expertise
  • Set strategic direction for how the People team operates and delivers value
  • Build additional people operations capability as the company scales
• Culture & Employee Experience Strategy
  • Set strategic direction for culture, engagement, and employee experience
  • Partner with Director, HRBP to ensure consistent implementation across all business functions
  • Foster an environment where employees feel engaged, supported, and motivated to grow

Qualifications

• 8+ years of progressive HR/People experience, including direct ownership of HR strategy and operations in a high-growth tech or startup environment
• Proven experience building and managing people operations teams
• Proven ability to design scalable people systems and infrastructure while also being hands-on with operational needs
• Experience advising and influencing executives at C-suite level
• Strong knowledge of HR compliance, employment law, and global workforce planning
• Deep expertise in HRIS systems, benefits design, and people operations
• Data-driven approach to decision-making with experience using HR metrics to guide strategy
• Excellent leadership, communication, and problem-solving skills
• Successful completion of a background check

Requirements

• 8+ years of progressive HR/People experience
• Proven experience building and managing people operations teams
• Proven ability to design scalable people systems and infrastructure
• Experience advising and influencing executives at C-suite level
• Strong knowledge of HR compliance and employment law
• Deep expertise in HRIS systems and benefits design
• Data-driven approach to decision-making
• Excellent leadership and communication skills

Benefits

• The competitive base pay for this position ranges from 200k-250k USD.
• Meaningful equity in a fast-growing company — everyone on the team receives stock options.
• Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents.
• Flexible PTO — take the time you need to recharge.
• Most roles are remote work first with an inclusive, collaborative teams utilizing Slack as the main form of internal communication.
• $1,200 Home Office & Equipment Stipend — we set you up for success from day one with gear and support to create your ideal workspace.