This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals. The position is an essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends, and holidays. This is a remote role; candidates must reside in a nursing compact state. This role requires internet upload and download speeds of at least 80Mbps.

Essential Functions & Responsibilities

• Provides telephonic assessment and makes treatment recommendations of injured workers using national telephonic triage protocols.
• Recommends appropriate provider, based on state law and employer’s preferred provider network requirements.
• Educates caller on self-care instructions in accordance with national telephonic triage protocols.
• Communicates plan of care to customer contacts and/or supervisor.
• Evaluates injured worker’s response to first aid recommendations within a specified timeframe.
• Documents clinical assessments in organized, concise format and submits written reports within a specified timeframe.
• Obtains and maintains licensure as a Registered Nurse in 50 states and the District of Columbia.
• Additional duties as assigned.

Qualifications

• Graduate of accredited school of nursing with a diploma/Associates degree (Bachelor of Science degree or Bachelor of Science in Nursing preferred).
• Current RN licensure in Nurse Licensure Compact (NLC) state with multistate designation.
• 3 or more years of clinical experience in occupational medicine, urgent care, emergency room, home health care (Telephone triage/Workers’ Compensation experience preferred).
• Microbiology required.

Requirements

• Fundamental concepts, practices, and procedures of triage in the field of Workers’ Compensation (WC).
• Ability to solve problems rapidly and handle medical emergencies over the phone.
• Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Great attention to detail, and results focused.
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets.

Benefits

• Pay Range: $25.48 - $41.09 per hour.
• A comprehensive benefits package is available for full-time regular employees and includes:
  • Medical (HDHP) w/Pharmacy
  • Dental
  • Vision
  • Long Term Disability
  • Health Savings Account
  • Flexible Spending Account Options
  • Life Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Pre-paid Legal Insurance
  • Parking and Transit FSA accounts
  • 401K
  • ROTH 401K
  • Paid time off