• Develop tools, processes, and approaches to manage a portfolio of public safety software deployments. • Coordinate internal teams, customer stakeholders, and third-party resources to drive implementation success. • Work cross-functionally to ensure each team delivers on project-specific responsibilities. • Manage scope, schedule, and financials to ensure deployments stay on track and within budget. • Build and maintain project plans, schedules, and documentation to monitor deliverables, track risks, and report progress. • Establish and execute mitigation plans to proactively address potential challenges. • Contribute to the standardization of PM tools and processes for use across multiple deployments. • Collaborate closely with agency leadership and internal stakeholders to align priorities and resolve issues.