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Role Description

As an integral part of health care delivery at PPNNE, the Remote Care Team provides both Telehealth clinical care to patients, as well as Centralized Clinical Support to both patients and health center staff regarding lab work follow up, patient communications, referral care coordination, and health information management Affiliate-wide. The Remote Care Team APC will support PPNNE’s mission of providing accessible reproductive health care through delivering both high quality, patient-centered, personalized telehealth visits, as well as daily integration of remote health care delivery support services to patients and health care teams Affiliate-wide.

• Provides exceptional patient-centered care, in a manner that ensures compliance with current PPNNE efficiency and productivity standards.
• Assesses patient's health status and prescribes appropriate contraceptive methods, treatments for GYN problems.
• Counsels/educates patients regarding general reproductive health care; all FDA-approved methods of birth control, including emergency contraception; pregnancy options including abortion, adoption as well as Gender Affirming Hormone Therapy.
• Provides health care that is culturally and linguistically appropriate to PPNNE patient populations.
• Performs appropriate clinical care via telehealth as well as physical exams, with focus on the reproductive system, including standard initial and annual exams, and screening procedures.
• Refers patients to physicians and other health or social services as appropriate.
• Responsible for accurately coding for medical services provided, in support of the organization’s overall revenue cycle.
• Must be willing/able to provide in-person care in their home site health center as needed in addition to providing telehealth care.

Qualifications

• Master’s degree and completion of an accredited Nurse Practitioner or Physician Assistant program.
• Eligibility for state and DEA licensing as an Advanced Practice Clinician in Vermont, Maine, and New Hampshire.
• Commitment to exceptional customer service and satisfaction.
• Commitment to a team orientation and willingness to participate in constant and ongoing feedback with colleagues.
• Flexibility, initiative, creative thinking, and a willingness to learn required.
• Broad based clinical GYN knowledge and skills.
• Familiarity with and ability to comfortably discuss all services provided by PPNNE.
• Excellent counseling/teaching skills.
• Ability to relate to a broad range of people and communicate clearly, using tact, discretion and sensitivity with patients.
• Staff providing telehealth remotely must meet the requirements in the telehealth policy & the requirements in Policy 340: Flexible Working Arrangements and Telecommuting.

Benefits

• Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays.
• Paid Parental Leave.
• Medical, Dental & Vision Insurance.
• PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs.
• 403b retirement account and 2% employer match eligibility.
• Employee Assistance Program (confidential counseling and resources).
• Employee referral bonuses.
• Employer Paid Short Term Disability & Life Insurance.
• Annual License/DEA renewal fee reimbursement.
• Reimbursement for CEUs up to $1,500/yr & Paid Professional days.