Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Hotel Booking Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 11-50

Location

United States

Posted

41 days ago

Salary

$25K - $65K / year

Customer ServiceBooking SystemsTravel Planning

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking a detail-oriented and customer-focused Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Work closely with top travel suppliers to secure exclusive deals and promotions.
  • Stay informed on industry trends, travel policies, and supplier offers.
  • Handle client inquiries, modifications, and cancellations in a professional and timely manner.
  • Maintain accurate records of bookings and client interactions.
  • Participate in training sessions and supplier webinars to enhance industry knowledge.

Qualifications

  • Must be 18+ and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking platforms and learning new software.
  • Prior experience in customer service or sales is a plus but not required.

Requirements

  • $25,000 - $65,000 a year

Benefits

  • Flexible Schedule: Work full-time or part-time from anywhere.
  • Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
  • Training & Certification: Gain access to ongoing education and industry support.

Job Requirements

  • Must be 18+ and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking platforms and learning new software.
  • Prior experience in customer service or sales is a plus but not required.
  • $25,000 - $65,000 a year

Benefits

  • Flexible Schedule: Work full-time or part-time from anywhere.
  • Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
  • Training & Certification: Gain access to ongoing education and industry support.

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