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Head of Customer & Technical Support
Location
United States
Posted
3 days ago
Salary
$6.5K / month
Seniority
Lead
Job Description
Job Requirements
- Previous experience working in or leading customer service or technical support teams
- Strong problem-solving ability and analytical thinking
- Basic understanding of coding concepts
- Familiarity with no-code tools such as Zapier
- Experience with help desk platforms (Freshdesk, Zendesk, Intercom, etc.)
- Strong organizational and leadership skills
- Ability to build systems, processes, and documentation
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