This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Account Supervisor is responsible for being the day-to-day point of contact across a variety of clients (maximum of 6). You are excited about working with up-and-coming PR talent, teaching them the trade across your account teams as well as a direct reporting line.

• Own and run your accounts with minimal oversight from the S/VP level.
• Craft and implement PR strategies that generate results for clients.
• Participate in new business initiatives, such as pitch creation and participation, with a core focus on client retention.
• Build long-term and growing relationships with clients.
• Provide confident counsel to clients on media strategy and media relations.
• Familiarize with other areas of the marketing mix and integrate them into client programs.
• Concept creative campaigns and ideas that propel clients forward.
• Drive high-impact press headlines.
• Thrive as an energetic and nimble self-starter comfortable with shifting timelines and priorities.
• Give and receive feedback, share innovative ideas, and act as a seasoned advisor.

Qualifications

• 5+ years of tech PR experience (required).
• A passionate storyteller and trendspotter.
• Motivated, enthusiastic self-starter able to complete tasks with minimal supervision.
• Well-connected with press, influencers, and analysts across B2B and/or B2C tech.
• Team-oriented attitude and willingness to pitch in where needed.
• Creative enough to think big, humble and hard-working enough to execute well on a tactical level.

Requirements

• Day-to-day client lead on a maximum of 6 accounts, including managing the account team, client relations, and program execution.
• PR strategy and creative campaign building for clients, alongside a dedicated resource from the Strategy team.
• Support building industry-leading reports on PR program ROI with the Insights & Analytics team.
• Score high-impact, top-tier media placements for clients across all media verticals and mediums.
• Bring creative ideas to clients outside of traditional PR, utilizing Codeword’s full service capabilities.
• Support new business efforts through pitch creation and participation.
• Nurture and motivate up-and-coming talent through mentorship and direct management.
• Explain complex tech and industry-changing ideas to journalists in three sentences or less.
• Manage team’s monthly hours against retainers to ensure maximum efficiency and results.
• Participate in and conduct media training sessions and interviews.
• Review and edit all written materials developed by the team, assisting in fine-tuning writing skills.

Benefits

• Flexible work hours.
• Minimum 20 days paid vacation annually.
• 401k + financial wellness support.
• Health Insurance (medical, dental, life, pet, mental health services).
• Home office allowance.
• Bi-annual Wellness Credits.
• Monthly Technology Credit (to offset internet/phone costs).
• Comprehensive Parental Leave Policy.

Company Description

Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers.

• Remote-first agency with physical offices in NYC and SF.
• We love big ideas that serve a real purpose.
• We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture.
• We respect everyone’s personal life; after-hours emails are strongly frowned upon.
• We believe in defaulting to openness; our calendars, salary tiers, and doors are open for all to see.
• We’re a proud member of the global WE Communications family.