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Role Description

National Debt Relief (NDR) is currently seeking an experienced, hands-on, and highly motivated Group Product Manager to lead our Operations Pod to new heights. In this pivotal role, you will drive the strategic direction and oversee the functional roadmap of the Operations Pod within our Salesforce platform. You’ll provide guidance and support to a team of Product Managers and Senior Product Managers, while working closely with cross-functional partners to translate business needs into scalable, impactful solutions.

Responsibilities

• Leads and oversees the work of Product Managers and Senior Product Managers within the Operations Pod, providing strategic guidance, mentorship, and support for their professional growth.
• Translate business needs, market trends, and user stories into strategic product roadmaps and execution plans.
• Collaborate with stakeholders to develop and implement Salesforce tools and processes that align with the business goals.
• Oversee and guide the team in tracking and managing project milestones, deliverables, and timelines to ensure smooth deployments and timely deliveries.
• Work closely with the developers and product teams on releases, including the implementation of quality gates.
• Oversees impact analyses for current and future functionality, helping the team identify areas of improvement, innovation, and long-term scalability.
• Maintain clear and consistent communication with stakeholders, colleagues, and leaders.

Qualifications

• Bachelor's degree in business, computer science, or a related field required. An MBA is a plus.
• 8 years’ experience in product management, preferably within the financial services or debt relief industry required.
• 4 years recent experience in Salesforce, including administration, configuration, and product development required.
• Excellent skills in strategic planning, product design, and problem-solving.
• Exceptionally organized with meticulous attention to detail.
• A solid track record in managing projects at scale, specifically within Salesforce.
• A strong and effective communicator with the ability to engage stakeholders at all levels.
• Experience in Agile project management process and tools like Jira/Confluence.
• Familiarity with Lightning Design System Framework is a plus.
• Experience in the financial services industry is highly desirable.

Requirements

• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast-paced, high-volume setting.
• Use and navigate multiple computer systems with exceptional multi-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.
• Available for full-time position, overtime eligible if classified non-exempt.

Compensation Information

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. The salary for this position is $173,000 to $199,000 annually.

Benefits

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Access to your earned wages at any time before payday

Company Description

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life.

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.