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Role Description

• Manage the full process of assigning new patients to therapists (RBTs/BTs) and BCBAs based on availability, location, and clinical needs.
• Coordinate with clinical supervisors and BCBAs to balance caseloads and ensure providers are meeting billable hour targets.
• Oversee the transition of clients from intake and assessment into active therapy services.
• Monitor therapist availability and assist in optimizing staff utilization and scheduling alignment.
• Maintain accurate client and provider information within company systems.
• Act as the main operational point of contact between intake, scheduling, clinical staff, and leadership.
• Track waitlists and proactively work to place clients into services as soon as possible.
• Identify operational gaps or delays in the placement process and implement improvements.
• Support general office management duties and ensure smooth coordination across departments.

Qualifications

• Experience in healthcare administration, ABA services, or behavioral health operations preferred.
• Strong organizational and coordination skills with the ability to manage multiple moving parts.
• Experience working with client scheduling, case coordination, or therapist placement.
• Excellent communication and problem-solving abilities.
• Ability to work collaboratively with clinical teams including BCBAs and therapists.
• Detail-oriented with strong system and administrative skills.
• Comfortable working U.S. hours.

Requirements

• Remote work from home.

Company Description

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.