• This role sits at the heart of how employees experience HR every day, driving the accuracy and execution of key lifecycle changes and ensuring every transition is handled seamlessly and with care. • As the first line of support for HR inquiries and helpdesk requests, you enable timely, thoughtful resolution for employees and leaders while allowing HR partners to stay focused on strategic priorities. • Through precise data management, documentation, and audit-ready processes, you help safeguard compliance, protect organizational integrity, and strengthen the operational foundation of our People function. • Own and accurately process end to end employee lifecycle changes to include employee transfer, job/department/manager change, pay change, and other employee profile or organizational changes. • Ensure adequate documentation and approvals are received in a timely manner and properly filed. Maintain employee files and standard operating procedures in an organized, effective manner. • Triage, assign, and track incoming HR tickets through Jira. Serve as the first point of contact for Tier 1 HR inquiries.