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Wingtra

The professional VTOL drone for mapping and surveying

Head of Sales, Customer Success

Customer Success ManagerCustomer SuccessFull TimeRemoteLeadTeam 51-200Since 2017H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

Not specified

Seniority

Lead

Bachelor Degree5 yrs expEnglish

Job Description

• Lead the US West & Canada Sales, Customer Success, and Customer Solutions Engineering teams (5–7 direct reports) • Develop and execute the commercial strategy for the region, aligned with global goals • Build and strengthen our channel partner network, from recruitment to enablement to long-term success • Hire top talent and build a team culture based on accountability, trust, and shared success • Support the team in the field with strategic deals, partner development, and customer relationships • Use data to drive decisions, leveraging HubSpot and other tools to track pipeline, performance, and partner health • Collaborate cross-functionally with Marketing, Product, and Operations to localize our go-to-market approach • Represent Wingtra at key industry events and meetings across the region • Act as a regional ambassador for our brand, values, and vision

Job Requirements

  • 5+ years of highly relevant B2B technology sales experience, with a strong channel and partner management background
  • Experience building and scaling commercial teams from the ground up — you’ve done it before in a fast-paced, scale-up environment
  • Proven success leading both Sales and post-sales/technical teams
  • Known for being a strong, people-first leader, someone who develops talent and attracts top performers
  • Commercially sharp, metrics-driven, and customer-obsessed
  • Persuasive, independent, at ease negotiating and developing trust
  • Excellent interpersonal and communication skills in English
  • Comfortable with ambiguity, ownership, and distributed work
  • Willingness to travel up to 60% of the time
  • Track record of leadership in Customer Success and Solutions Engineering.
  • Expertise in surveying and mapping around the mining, engineering, and construction verticals.
  • Robust network within the UAS and geospatial industries.
  • Previous experience in working with image post-processing softwares like Pix4D, Agisoft, TBC, Leica, ESRI
  • FAA Part 107 Certificate

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