Prisma Health logo
Prisma Health

Our Purpose: Inspire health. Serve with compassion. Be the difference.

Customer Service Specialist

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

South Carolina

Posted

4 days ago

Salary

Not specified

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Handles a large volume of inbound calls assisting patients with requests for information, complaints, and resolving issues. • Responsible for making outbound calls related to self-pay follow-up on accounts. • Reviews accounts to determine insurance coverage; obtains and corrects any missing or inaccurate information. • Discusses patient responsibility, which includes educating patients on claim processing, deductible, coinsurance, and co-pays.

Job Requirements

  • Education - High School diploma or equivalent OR post-high school diploma / highest degree earned
  • Experience - Two (2) years billing, bookkeeping, and/or accounting experience

Benefits

  • Health insurance
  • Paid time off

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