• Collaboration - Participate in business planning meetings to understand and recommend the best technical, most cost-effective, network solutions that meet initial capacity, long-term scalability and growth, and performance requirements. 

• Change Control - Adhere and follow all change management policies to ensure that the work is documented and meets the organizational requirements. This includes the creation, submission, review, and periodic representation of complex changes in the weekly change management meetings. 

• Documentation - Document administrative items, projects, and support issues as needed to provide a reference to team members, other teams, and management. 

• Incident and Request Management - As with the change management requirements, all incidents and requests should adhere to the organizational requirements. Completion of the incidents and requests should also meet the specified SLT and SLA requirements. 

• Knowledge Sharing - Both the technical and non-technical knowledge should be shared to team members in both a formal and informal manner. Sharing of knowledge helps the entire team improve their skills, plus builds a cohesiveness within the team. 

• Personal Development - Whether it is through certifications, training, or conferences, employees should seek ways to develop themselves in areas that are technical in nature and non-technical where relevant to the current role held within the organization. 

• Project Support and Lead – Depending on the project requirement, either serve as a project lead for the Enterprise Network Engineering Team or serve as a resource for Enterprise Network Engineer Team for the deployment of Enterprise level initiatives. 

• Status Reports - Submit status reports as requested to the team manager and verbally during team meetings. 

• Network Project Documentation UC Engineer – Design, plan, deploy, upgrade, and provide operational support for an Enterprise deployment of the Cisco UC Manager and Session Border Controllers. In addition to the technical aspects, it includes working closely with cross-functional teams, to organize, document, and manage a long-term organizational UC initiative. 

• UC Network Infrastructure Support - Provide the required network support for the deployment of infrastructure UC architecture, processes and reports. Investigate functionality issues related to UC, security and system configurations. Work with sustainment teams in the review, analysis and resolution to UC related performance issues. 

• UC Network Administration - Perform the required work associated with UC network administration, such as the installation and configuration of network infrastructure, the deployment of backup and recovery processes for network, and the implementation of maintenance processes that ensure the continued stability and performance of network systems.  

• Monitoring and Optimization - Manage and participate in the monitoring, optimization and diagnosis of currently deployed network systems. Provide the appropriate documentation to management, detailing the root cause analysis of outages, performance concerns, and propose resolution and optimization options.  

• Security – Work closely with the Manager and the Enterprise Security Architecture Team to plan, design, implement, support, and monitor that the security initiatives are being met for the organization. 

• Technical System Support – Collaborate with the Enterprise Network Engineer Service Leads and the Enterprise Network Architect to implement, configure, and support the Enterprise UC Network Infrastructure. Assist in the initial capacity analysis, deployment design, and overall system architecture needed to support the UC Network platform and expected support activity. Provide the necessary support in the investigation and resolution of system level issues. 

• DoD Unified Communications experience  

• Must be able to obtain TS security clearance.  

• SIP Trunking configuration and troubleshooting including SIP/SIPS(TLS), RTP/SRTP, Codecs, Call Routing, etc 

• Session Border Controller experience 

• Experience designing and transitioning multiple site migrations 

• Troubleshoot high severity issues as a Tier IV operational UC subject matter expert 

• 8 Years Technology Experience (Network, Application, Security) 

• Strong experience Routing Protocols 

• In-depth knowledge of Cisco Voice infrastructure, incl. Voice Gateways 

• In-depth knowledge of Cisco Call manager 

• Good working knowledge of Unity and UCCx 

• Working knowledge of Cisco Video servers 

• Proven skills in both verbal and written communication. 

• Technical writing skills. 

• B.A or B.S. in a degree such as Computer Science, Information Systems or Information Technology or 8 years related experience. 

• Certification in a current or the latest version of an enterprise version of Cisco Administration.  

• 8570 Compliant / CCNA OS cert 

Why Work for Us?

 Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

We offer:

• 401(k) with 100% company match on the first 6% deferred, with immediate vesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimited access to training and certifications, with no pre-set cap on eligible professional development
• Tuition assistance for job-related degrees and courses
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.