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Symetria Recovery

Here, 88% of patients recover from opioid addiction. Substance use treatment for the whole person. (855) 572-7126

Social Media Manager

Social Media ManagerSocial Media ManagerContractRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

5 days ago

Salary

$50 - $100 / hour

Seniority

Senior

English

Job Description

• Develop and maintain a structured social media content calendar aligned with marketing initiatives, clinic updates, and brand priorities. • Monitor and manage engagement across social channels, including comments, messages, and mentions, while following established guidelines for patient privacy and HIPAA compliance. • Track, analyze, and report on social media performance metrics (engagement, reach, audience growth, and content effectiveness) and use insights to refine content strategy. • Collaborate with clinical leadership, operations, and marketing teams to identify content opportunities that highlight patient education, recovery stories, and Symetria’s treatment approach. • Stay current on social media trends, platform updates, and healthcare marketing best practices to ensure content remains relevant, compliant, and impactful. • Audit and take ownership of Symetria’s existing social media platforms by assessing the current state, cleaning up profiles, and establishing a consistent brand presence. • Build and manage an organic social media strategy across platforms including LinkedIn, Facebook, Instagram, and others as appropriate. • Evaluate and recommend additional platforms that align with Symetria’s brand, audience, and growth goals. • Develop clear guidelines for responding to inquiries and engaging with audiences across social channels. • Create and manage content that speaks to multiple audiences, including prospective patients, referral partners (PCPs, ERs, courts, employers), MAT patients, and IOP program participants. • Repurpose existing assets—such as blog content, podcast interviews, and clinic-level photography—into engaging, social-ready formats. • Ensure all content complies with platform policies related to addiction, recovery, and mental health while maintaining sensitivity and effectiveness. • Establish the foundation for a scalable social media function as the organization continues to grow.

Job Requirements

  • Prior social media management experience in healthcare, behavioral health, or addiction treatment.
  • Strong understanding of HIPAA considerations and patient privacy requirements in social media content.
  • Ability to write stigma-aware, clinically sensitive copywriting related to addiction and recovery.
  • Familiarity with platform policies governing healthcare and behavioral health content.
  • Experience auditing existing social accounts and developing a forward-looking strategy.
  • Ability to evaluate and recommend new platforms based on audience fit and brand goals.
  • Experience independently managing a social media content calendar with minimal oversight.
  • Must be based in the United States.

Benefits

  • Competitive compensation and benefits package

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