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PT Solutions Physical Therapy

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AR Specialist

Accounts ReceivableAccounts ReceivableFull TimeRemoteSeniorTeam 1,001-5,000Since 2003Company SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$18 - $23 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Work aged receivables utilizing A/R reports • Review and assess adjudicated claims for timely and proper payment of outstanding balances. • Research, correct, and resubmit or reprocess unpaid claims as necessary • Verify validity of account balance by researching, reviewing and ensuring accuracy of payment and adjustment posting • Identify liability with guarantor and transfer balances timely and appropriately • Review and interpret Explanation of Benefits (EOB) for denials and underpayment of codes • Research and resolve denials and underpayments with insurance carriers • Submit carrier appeals and reconsideration requests in a timely manner • Process insurance refund requests as necessary and according to policy and procedure • Meet productivity goals/benchmarks as set and communicated by Billing Manager • Serve as primary customer service representative for payer inquiries/calls and secondary for patient inquiries/calls • Maintain confidentiality of patient information • Work collaboratively with other Coding, Billing, Front desk and departments as needed

Job Requirements

  • Ability to type 60 words per minute preferred.
  • Great customer service skills.
  • Strong interpersonal, oral (includes telephone skills) and written communication skills.
  • Good organizational skills and an ability to prioritize to meet deadlines.
  • Complete understanding of medical reimbursement and terminology.
  • Working knowledge of all standard office equipment.

Benefits

  • Professional development opportunities
  • Ongoing evidence-based clinical education
  • Dedicated mentorship opportunities
  • APTA-accredited Orthopaedic Residency Program

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