Un-siloed teams. Happier customers.™
Principal Human Experience Designer
Location
New Jersey + 4 moreAll locations: New Jersey, North Carolina, Ohio, Oregon, Washington
Posted
2 days ago
Salary
$177K - $295K / year
Seniority
Lead
Job Description
Job Requirements
- 15+ years in enterprise‑scale product experience, systems UX, or platform experience architecture
- Proven design of AI‑assisted, context‑aware workflows that reduce cognitive load and drive outcomes
- Portfolio showcasing cross‑product IA, mental/object modeling, value‑stream mapping, and system‑level patterns adopted by Product & Engineering
- Demonstrated influence across Design, PM, Engineering, and Executive stakeholders; turns ambiguity into aligned, executable plans
- Kaizen/Lean continuous‑improvement experience preferred
- Background in CX/ CCaaS , analytics/insights, or large‑scale design systems preferred
- Strength in translating architecture into clear internal narratives
Benefits
- Voluntary healthcare coverage
- Paid time off
- Open Mentoring Program
- 401k plan with 100% vested company contributions
- Flexible paid time off
- Holidays
- Generous caregiver and parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
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