Sprinklr logo
Sprinklr

Un-siloed teams. Happier customers.™

Principal Human Experience Designer

DesignerDesignerFull TimeRemoteLeadTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

New Jersey + 4 moreAll locations: New Jersey, North Carolina, Ohio, Oregon, Washington

Posted

2 days ago

Salary

$177K - $295K / year

Seniority

Lead

Bachelor Degree15 yrs expEnglish

Job Description

• Design the foundational HX architecture—AI patterns, mental/object models, cross‑product information architecture • Ensure architecture is clear and leverageable • Define AI‑ready mental/object models and platform patterns for a coherent experience • Establish agentic workflows and trust/explainability cues • Model how data, workflows, personas, events, and objects interconnect across the platform • Create end‑to‑end value‑stream maps and target‑state architectures for high‑impact journeys • Identify friction and specify where AI should assist, automate, or simplify work • Apply continuous‑improvement discipline and mentor Designers, PMs, Engineers, and Researchers

Job Requirements

  • 15+ years in enterprise‑scale product experience, systems UX, or platform experience architecture
  • Proven design of AI‑assisted, context‑aware workflows that reduce cognitive load and drive outcomes
  • Portfolio showcasing cross‑product IA, mental/object modeling, value‑stream mapping, and system‑level patterns adopted by Product & Engineering
  • Demonstrated influence across Design, PM, Engineering, and Executive stakeholders; turns ambiguity into aligned, executable plans
  • Kaizen/Lean continuous‑improvement experience preferred
  • Background in CX/ CCaaS , analytics/insights, or large‑scale design systems preferred
  • Strength in translating architecture into clear internal narratives

Benefits

  • Voluntary healthcare coverage
  • Paid time off
  • Open Mentoring Program
  • 401k plan with 100% vested company contributions
  • Flexible paid time off
  • Holidays
  • Generous caregiver and parental leaves
  • Life and disability insurance
  • Health benefits including medical, dental, vision, and prescription drug coverage

Related Categories

Related Job Pages

More Designer Jobs

Full TimeRemoteTeam 2-10

The Seamstress will be responsible for performing alterations and repairs on various garments, such as hemming, seam adjustments, and replacing hardware, while using professional sewing equipment. Additionally, they must provide exceptional customer service by assisting clients with fittings and ensuring satisfaction with the final product.

United States
Full TimeRemoteTeam 2-10

The primary duties involve altering various formalwear, including bridal gowns, bridesmaid dresses, and evening wear, focusing on tasks like hemming, bustling, and bodice adjustments. Professionals must also conduct fittings, take precise measurements, and ensure clear communication regarding project timelines.

United States
Full TimeRemoteTeam 2-10

The professional will alter various formalwear items including bridal gowns, bridesmaid dresses, and evening wear, handling tasks like hemming, bustling, and adjusting bodices and straps. This involves working with complex, structured gowns that feature multiple layers, lace, beading, and boning.

United States
Full TimeRemoteTeam 2-10

The professional will alter various formalwear, including bridal gowns, bridesmaid dresses, and evening wear, focusing on tasks like hemming, bustle creation, and bodice adjustments. Responsibilities also include conducting fittings, taking precise measurements, and ensuring clear communication regarding timelines.

United States