Unrivaled sample exploration and management that helps life science companies bring impactful therapies to market faster
Technical Application Scientist
Location
United States
Posted
2 days ago
Salary
$95K - $119K / year
Seniority
Mid Level
Job Description
At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Technical Application ScientistJob Description
Position Title: Technical Application Scientist
Location: Remote
Shift: Mon-Fri 9am-5pm
At GENEWIZ, from Azenta Life Sciences, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
GENEWIZ is a global leader in multiomics and synthetic solution services with headquarters in South Plainfield, NJ and offices and operations worldwide. We empower our customers’ research by providing high-quality, precision-based solutions from discovery through clinical development, enabling scientists to make breakthroughs faster and more efficiently. Key services include Next Generation and Sanger sequencing, gene synthesis, gene-to-discovery solutions including antibody production, viral packaging and mRNA synthesis. Together with our customers, we can be the partner of choice for life science communities worldwide, driving advancements that foster innovation across the globe.
How You’ll Make an Impact
The Technical Application Scientist position is a non-bench role that works closely with customers and the lab in order to effectively manage the customer interaction with GENEWIZ.
What You’ll Do
- Provide NGS consultation for complex projects via enhanced touchpoints including emails, direct calls, and teleconferences
- Review all NGS quotes from Associate Study Managers
- Train Associate Study Managers
- Optimize pre-sales and quoting workflow
- Lead troubleshooting for standard cases
- Serve as the main point of contact for select external customers including, but not limited to:
- General pre-sales inquiries
- Complex project design
- Progress reports
- Technical support/troubleshooting
What You Will Bring
- Master’s Degree required with 2+ years of relevant experience required
- PhD preferred
- In-depth knowledge of NGS techniques, applications, and platforms is required
- Prior scientific technical support and troubleshooting experience is required
- Project management experience recommended
- Excellent interpersonal skills, both verbal and written, is required
- Ability to efficiently, accurately, and succinctly communicate complex information is required
- Ability to multitask and meet deadlines in a fast-paced, customer-oriented environment
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at Recruiting@azenta.com for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $95,000.00 - $119,000.00The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
Job Requirements
- Master’s Degree required with 2+ years of relevant experience required
- PhD preferred
- In-depth knowledge of NGS techniques, applications, and platforms is required
- Prior scientific technical support and troubleshooting experience is required
- Project management experience recommended
- Excellent interpersonal skills, both verbal and written, is required
- Ability to efficiently, accurately, and succinctly communicate complex information is required
- Ability to multitask and meet deadlines in a fast-paced, customer-oriented environment
Related Guides
Related Categories
Related Job Pages
More Application Engineer Jobs
Application Analyst Senior
American Addiction CentersAdvocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina. Services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies. Wake Forest University School of Medicine serves as the academic core of the enterprise. Nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Employs 155,000 teammates across 69 hospitals and over 1,000 care locations. Offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
This role involves designing and developing technical and non-technical solutions for complex business needs by analyzing existing systems, gathering requirements, and coordinating the implementation of new functionality. The analyst acts as an integration point, ensuring designs comply with strategic direction across multiple application areas, including Epic and third-party applications.
The Senior Application Engineer will provide close support to customers, deploying the company's technology across multiple high-impact projects and offering training on their tools. They must be able to plan, prioritize issues, drive them to resolution, and provide continuous feedback to the R&D team for product improvement.
Epic Radiant/Cupid Analyst
TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
The role involves completing radiology and cardiology enhancements within the Epic system, which includes managing scheduling queues, granting Epic access, and modifying visit types and schedule blocks. Additionally, the analyst will be responsible for creating AE titles to ensure Epic worklists flow correctly to modalities and ultrasound machines.
The EMR Analyst is primarily responsible for developing in-depth software knowledge, troubleshooting reported issues, analyzing root causes for resolution, and managing the ongoing design, build, testing, validation, and support of the assigned application area. Key duties include communicating changes to end-users, implementing approved changes based on priorities, and effectively managing time between incidents, work orders, projects, and application requirements.

