Bilingual Mortgage Loan Officer
Location
United States
Posted
2 days ago
Salary
Not specified
Seniority
Mid Level
No structured requirement data.
Job Description
- Interview mortgage loan applicants. Assist member in completing loan applications over the phone and/or electronically.
- Collate, analyze, and evaluate information & documentation in support of loan applications.
- Evaluate borrower Character, Collateral, Capacity to Repay, and Credit position as a part of loan decisioning process based upon individual circumstances.
- Calculate debt-to-income ratios, collateral needs, and payment plans on loan applicants.
- Correspond with members, applicants, and creditors to resolve questions regarding application information.
- Visit community and business contacts to promote and sell MCU’s services and develop lending business successfully.
- Provide information on portfolio mortgage loan products that best meet the member’s individual needs and circumstances.
- Recommend the structure of loan pricing, terms, and amounts for individual borrowers.
- Recommend loan approval/denials, counteroffers, and deviations from typical loan structure and pricing.
- Prepare loan documentation for underwriting and processing, ensuring it is complete and accurate. Manage loan closing process with customers.
- Consult with members and the public about asset purchase, credit management, budgeting, debt restructuring, and financial planning issues.
- Notify applicant of loan decision. Inform prospective borrowers of loan commitments.
- Review regulations as they apply to installment loan security agreements.
- Assist members with making payment arrangements on loans.
- Interact with members and the public to solicit loan applications. Network with community contacts to promote mortgage loan business growth.
- Partners with other staff by passing opportunities to develop additional lending and deposit business to them as opportunities arise and following up on mortgage leads passed from other employees.
- Work successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed.
- Promote other Marine Enterprise products and services.
- Provide exceptional member service to our members.
- Abide by all applicable policies, procedures, and regulations.
- Work proactively to build relationships necessary to meet set goals for the position.
- Effectively assist members and the public through the loan application and approval process, educating them about loan issues as needed.
- Effectively prepare loan documentation for processing, ensuring it is complete and accurate.
- Assist in managing risk through diligence in the information gathering process.
- Provide timely, service-oriented feedback to applicants regarding the status of their loans.
- Perform assigned loan prospect and delinquency calls to assist in meeting goals for the position.
- Have access to transportation on demand to be able to travel to client and vendor appointments out of office as needed.
- Knowledge of the mortgage loan application process and consumer credit.
- Ability to collate and analyze individual borrower financial information.
- Evaluation of information, and ability to make recommendations regarding loan pricing, structure, amounts, and terms as appropriate.
- Ability to recommend loan approvals, denial, and counteroffers based upon analysis of individual facts and circumstances.
- Ability to build rapport, explaining product features & benefits, and persuasively communicate.
- Skills in developing business.
- Sound PC computing skills, including MS-Office and loan application software.
- Strong problem-solving skills. Ability to build credibility and trust.
- Previous consumer lending experience at Marine Credit Union preferred.
- High School Diploma. College Degree in Business Administration, Marketing, Sales, or Finance desired.
- Prior experience gathering data, analyzing customer financial information, and making financial product recommendations.
- Previous business development/networking experience.
- Previous Mortgage/Consumer Lending, Banking, or Sales experience desired.
- Experience building networks of community/industry contacts to support business goals a plus.
- Experience working in a face-to-face customer service/sales environment.
- A record of success in meeting set, external business goals.
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