For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Senior Manager Client Solutions (Manheim)
Location
Louisiana
Posted
3 days ago
Salary
$40K - $116.6K / year
Seniority
Senior
Job Description
The Senior Manager Client Solutions is responsible for leading a Sales team focused on producing revenue growth through an end-to-end sales strategy and selling all Inventory Solutions services to new and existing clients. The Senior Manager's territory to include, but not limited to the assigned geographical areas of their direct reports: Client Solutions Executives. This person will provide leadership for a Sales team composed of Senior Client Solutions Executives, who are charged with managing and growing existing accounts, as well as identifying and developing new accounts across all Inventory Solutions opportunities. He/she implements sales-based strategies for business development, closely monitors results and partners with all Inventory Solutions business units and Manheim operating locations. Works effectively and partners with sales effectiveness team, key Cox Automotive business partners as well as operating location leaders, directed by their Client Solutions Senior Director, to ensure that customer expectations are met or exceeded.
What You'll Do:
- Partners with Client Solutions Senior Director to develop and implement a plan to grow revenue and market share.
- Executes upon sales growth and retention plan for assigned team/accounts
- Leads sales team through communication of performance expectations. Provides direct support as needed to sales staff through participation in sales calls or other related activities. Coach sales staff to enhance their effectiveness, holds them accountable for results.
- Partners with Client Solutions Senior Director to obtain market intelligence and tools needed to support development of business of our clients and Inventory Solutions.
- Manages and leads new and experienced Client Solutions team.
- Recruits, hires, and develops Sales team.
- Works closely with multiple levels within automotive (franchise and independent) dealerships, automobile associations, automotive dealer groups.
- Works directly with management team, product, IT, Sales Effectiveness, and customer care professionals.
- Sells through all Inventory Solutions channels and supports all Cox Automotive groups.
- Utilizes CRM tool on a daily basis to monitor sales results and ensures Client Success Executives are 100% compliant in its usage and using the tool effectively.
- Implements promotions and/or special incentives as needed to drive desired business results.
- Implements rate negotiation and volume plans as authorized.
- Builds strong lasting relationships with clients and leadership at operating locations.
- Manages day to day service issues through appropriate Manheim product channels
- Trains and encourages utilization of all Manheim products and services.
- Embraces World-Class Sales Organization and strategy to continue growth and maximize efficiencies.
Who You Are:
Required:
- Bachelor's degree in a related field and 8+ years of progressive experience in outside sales and service, automotive, auction, wholesale internet sales a plus. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and up to 3 years of experience; or 12 years' experience in a related field.
- At least 3 years' experience in a management/leadership role with a proven track record of success.
- 25%+ travel within territory.
- Experience in developing new business from prospects as well as existing customer base.
- Valid driver's license and safe driving record required.
- Excellent communication (written and verbal) and interpersonal skills required.
- Ability to work in a high performance, fast-paced team environment; easily able to grasp in-lane and online products and services and how to leverage in a competitive marketplace.
- Understanding of the retail/wholesale marketplace in an operational context to best position the Manheim Value Proposition.
- Ability to use Internet and MS Office effectively with strong knowledge of Microsoft Excel.
- Ability to adapt to and work effectively within a constantly changing environment.
- Excellent problem solving and negotiation skills.
- Ability to work effectively and collaboratively within a matrixed organization.
- Experience in selling and servicing account list
- Proven track record of growing accounts from existing base
Preferred:
- Automotive, auction, wholesale, internet sales / service experience
USD 77,800.00 - 116,600.00 per year
Compensation:
Compensation includes a base salary of $77,800.00 - $116,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $40,000.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Continuing education stipend, Customized development tracks, Dental insurance, Disability insurance, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Health insurance, Job training & conferences, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Tuition reimbursement, Unlimited vacation policy, Vision insurance, Wellness programs, Mental health benefits, Fertility benefits, Employee resource groups, Employee-led culture committees, Hybrid work model, President's club, Employee awards, Pay transparency, Transgender health care benefits, Meditation space, Mother's room, Flexible time off, Bereavement leave benefits, Hardship benefits
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