Zeta Global logo
Zeta Global

We deliver better experiences for consumers and better results for your brand.

Implementation Engineer

Implementation SpecialistCustomer SuccessFull TimeRemoteMid LevelTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$80K - $90K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishAWSJava ScriptNode.jsPythonSQL

Job Description

• Work closely with customers and Zeta Global's Implementation Manager to execute an implementation plan, help code and test an effective solution to their integration needs. • Provide strategic code-focused solutions for customers, including design-driven templates, web forms and API data validations. • Work with JSON data feeds and our proprietary scripting languages to add dynamic data and content to email templates and onsite recommendation sections. • Ability to mock up sample code for client, setup, test, and debug platforms' api offerings. • Develop technical solutions with a focus on performance and maintainability. • Work collaboratively with our Solution Consulting, Product and Engineering teams, as well as 3rd parties and customer-facing teams. • Find success by providing valued customer-driven solutions focused on quality and the long-term success of customers. • Work closely with the Customer Success Managers on any highly technical customer projects and use cases, scoping an end-to-end solution for their marketing and development teams to implement in order to maximize their usage of their product(s). • Perform technical audits across key for high-touch, high-risk customers to ensure that they’re using their respective platform correctly in order to increase product satisfaction and minimize churn. • Able to debug complex issues (such as failure, performance issue, etc.) arising from custom solutions. • Able to consult on custom solution design. • Publish detailed documentation/solution write ups for posterity and to minimize time-to-value for future customers with similar needs.

Job Requirements

  • Educational background/work experience in Web Development, Engineering and/or a related field.
  • 1-2 years of experience implementing/ integrating technology with external customers at either a consulting firm or with a SaaS technology company.
  • 1-2 years of experience with HTML, CSS, and JavaScript
  • Working knowledge of RESTful API's and server-side technologies, SQL, Git and using the terminal/command line.
  • Experience with AWS, Node.js and Python preferred
  • An ability and strong desire to quickly learn new technologies, including a variety of programming languages, frameworks and web services.
  • Skills and patience in presenting above technical concepts to individuals without strong technical backgrounds.
  • Knowledge of digital marketing and email/SMS/Mobile production is a major plus.

Benefits

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

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