Project Management Lead, Client Onboarding

Project ManagerProject ManagerFull TimeRemoteTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

16 hours ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Main contact during onboarding • Serve as the primary point of contact for clients during onboarding • Manage project timelines, tasks, and communications to ensure on-time delivery • Identify and escalate issues, drive resolution with internal and external stakeholders • Lead client meetings to guide onboarding progress and address concerns • Coordinate with internal teams to ensure accurate setup of coding, billing, and reporting services • Collect and validate client data required for system configuration • Anticipate client needs, assess risks, and implement proactive solutions • Maintain and share onboarding status updates with stakeholders • Contribute to the continuous improvement of onboarding strategies, workflows, and processes • Facilitate post go-live monitoring to ensure successful implementation and transition • Participate in special projects and perform other duties as assigned

Job Requirements

  • Bachelor’s Degree
  • Seven (5) years of related project management experience
  • Effective oral and written communication skills
  • Experience managing multiple projects
  • Working knowledge of Revenue Cycle Management specific to coding and billing
  • Working knowledge of project management tools and software
  • Strong strategic thinking skills
  • Strong complex project implementation skills
  • Strong process development skills
  • Strong management level oral, written, and interpersonal communication skills
  • Strong presentation development and delivery skills
  • Strong decision-making skills
  • Strong time management skills
  • Strong organizational skills
  • Ability to independently and successfully apply business process acumen to process improvement projects, with measurable business performance improvement outcomes
  • Ability to influence, negotiate and lead across internal constituencies regardless of title or authority
  • Ability to work against a plan, meet deadlines and produce deliverables relative to target dates
  • Ability to establish trust and credibility at all levels of an organization
  • Ability to communicate with a variety of stakeholders (both functional peers and those at the executive level) from both internal and external organizations
  • Ability to effectively work with a diverse set of stakeholders to coordinate project implementations
  • Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
  • Ability to exercise sound judgment
  • Ability to handle highly sensitive and confidential information appropriately
  • Ability to initiate and maintain professional relationships
  • Ability to remain flexible and work within a collaborative and fast paced environment
  • Ability to communicate with diverse personalities in a tactful, mature, and professional manner.

Benefits

  • Ventra performance-based incentive plan
  • Referral Bonus opportunities

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