Centivo logo
Centivo

A new kind of healthcare company committed to restoring affordability for American workers and their employers

Client Success Executive

Customer Success ManagerCustomer SuccessFull TimeRemoteLeadTeam 201-500Since 2017H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$110K - $125K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

• Centivo is looking for a Client Success Executive who will own and grow key client relationships. • Drive client satisfaction, retention, and strategic growth while serving as a trusted advisor. • Work cross-functionally with internal teams, brokers, consultants, and other vendors. • Lead the end-to-end renewal process for each client, developing tailored strategies. • Prepare and deliver data-driven renewal presentations and identify risks to retention. • Oversee aspects of the client's health plan solution in partnership with functional teams.

Job Requirements

  • Bachelor's degree or equivalent experience is required
  • 10 years Client Success experience in employer-sponsored benefits
  • 5 years of health plan experience, including self-funded accounts (TPA’s)
  • Advanced knowledge of Microsoft Office products (Excel, Power Point, Word)
  • Excellent oral and written communication; an ability to present information in a way that establishes rapport, persuades others, gains understanding

Benefits

  • Offers Equity
  • Offers Bonus

Related Job Pages

More Customer Success Manager Jobs

Kaplan logo

Client Success Manager

Kaplan

Kaplan is a global, for-profit education company that has excelled and expanded over the years, now operating in over 30 countries worldwide. The company offers

Full TimeRemoteTeam 10,001

The Client Success Manager drives account retention and growth within the mid-tier supplemental education portfolio by partnering closely with sales leadership, managing renewals, and identifying strategic cross-sell and upsell opportunities. This role involves proactive client outreach, providing industry insights, monitoring account health, and collaborating cross-functionally to achieve retention and growth targets.

United States
$31.2K - $78.6K / year
Full TimeRemoteTeam 201-500Since 2008H1B Sponsor

The Client Success Manager will serve as the main point of contact, owning client relationships from order receipt to campaign completion with the goal of growth and retention. This involves educating clients on native advertising, partnering with Sales for account growth, managing campaign launches, and delivering custom solutions and analyses.

United States
$104K - $121K / year
monday.com logo

Tech Customer Success Manager (Spanish/Portuguese Speaking)

monday.com

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Full TimeRemoteTeam 3,049Since 2012

The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.

New York
$86K - $120K / year
3Play Media logo

Customer Success Manager - Localization

3Play Media

At 3Play Media, we’re transforming the way organizations approach video accessibility and localization—making it faster, easier, and more reliable to reach every viewer. From captions and subtitles to audio descriptions and dubs, our platform streamlines workflows that once took days into just a few clicks. We support thousands of customers across media & entertainment, education, enterprise, and sports—helping them expand their reach and meet accessibility standards with speed and accuracy. But we’re more than a tech company—we’re a mission-driven team that believes access to content is a right, not a privilege. Headquartered on Boston’s waterfront, our team of passionate problem-solvers, engineers, linguists, and accessibility advocates is driving the future of inclusive and global video. At 3Play, you’ll find a culture that values curiosity, collaboration, and continuous learning. Whether you’re passionate about accessibility, excited by media tech, or simply love working with smart, motivated people, you’ll have the opportunity to make an impact here.

Full TimeRemoteTeam 211Since 2007

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

United States
$3 - $2.0K / year