Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Ambitious Entry Level Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteEntry Level

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Entry Level

No structured requirement data.

Job Description

Role Description

  • Engage Virtually with Clients:
    • Meet with clients via Zoom to understand their goals and recommend personalized financial solutions.
  • Master Benefit Solutions:
    • Develop expertise in financial and insurance strategies to help clients make informed decisions.
  • Build Long-Term Relationships:
    • Establish trust through consistent follow-up, service, and support.
  • Stay Industry-Ready:
    • Continuously expand your knowledge to remain competitive and effective.
  • Collaborate Remotely:
    • Work alongside a driven, high-energy team where collaboration fuels success.

Qualifications

  • Service-Oriented Professionals: Motivated by helping others.
  • Strong Communicators: Comfortable explaining information clearly and confidently.
  • Goal-Driven Individuals: Self-starters who take ownership of results.
  • Adaptable Team Players: Comfortable working remotely in a collaborative environment.

Requirements

  • Communicate with clients via phone and Zoom.
  • Schedule and conduct virtual appointments.
  • Present and explain insurance products and benefit options.
  • Assist clients with completing applications.
  • Participate in optional training and development sessions.

Benefits

  • Work From Anywhere: Fully remote with schedule flexibility.
  • Full Training Provided: No experience necessary—we teach you everything you need to succeed.
  • Positive Team Culture: Motivated, supportive, and growth-focused environment.
  • Career Advancement: Clear, performance-based paths for growth and leadership.
  • Weekly Pay + Bonuses: Consistent income with performance-based rewards.
  • Medical Reimbursement Program: Available after 90 days.
  • Residual Income Potential: Earn ongoing income tied to long-term client relationships.
  • Incentive Trips: Qualify for all-expense-paid travel to exciting destinations.

Job Requirements

  • Service-Oriented Professionals: Motivated by helping others.
  • Strong Communicators: Comfortable explaining information clearly and confidently.
  • Goal-Driven Individuals: Self-starters who take ownership of results.
  • Adaptable Team Players: Comfortable working remotely in a collaborative environment.
  • Communicate with clients via phone and Zoom.
  • Schedule and conduct virtual appointments.
  • Present and explain insurance products and benefit options.
  • Assist clients with completing applications.
  • Participate in optional training and development sessions.

Benefits

  • Work From Anywhere: Fully remote with schedule flexibility.
  • Full Training Provided: No experience necessary—we teach you everything you need to succeed.
  • Positive Team Culture: Motivated, supportive, and growth-focused environment.
  • Career Advancement: Clear, performance-based paths for growth and leadership.
  • Weekly Pay + Bonuses: Consistent income with performance-based rewards.
  • Medical Reimbursement Program: Available after 90 days.
  • Residual Income Potential: Earn ongoing income tied to long-term client relationships.
  • Incentive Trips: Qualify for all-expense-paid travel to exciting destinations.

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