Role Description

This role offers the opportunity to lead a team of Solutions Architects delivering innovative, mission-critical technology solutions for public safety, campus, and corrections environments. You will balance hands-on technical expertise with leadership responsibilities, guiding your team to design and implement high-quality, integrated solutions. The position combines strategic oversight, project management, and direct client engagement, ensuring successful deployments while fostering a culture of learning, accountability, and continuous improvement. You will collaborate with cross-functional teams and customers to drive adoption of best practices and maintain consistent solution architecture standards. This is a fast-paced, high-impact environment where your leadership and technical skills directly influence team performance and customer success.

Accountabilities

• Lead and mentor a team of 8–10 Solutions Architects, fostering innovation, accountability, and continuous learning.
• Provide guidance on solution design, IT system architecture analysis, and technical project delivery.
• Partner with customers and internal stakeholders, including sales, product, engineering, and account management, to ensure successful project implementation and integration.
• Oversee team performance, resource allocation, and stakeholder satisfaction.
• Participate in hiring, onboarding, and professional development of team members.
• Drive process improvements in architecture standards, project execution, and team operations.
• Support complex or unique client engagements with technical depth and strategic insight.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences.
• Project management and business process analysis experience.
• Basic understanding of integration coding methodologies.
• Public safety sector experience preferred (e.g., RMS/CAD implementations).
• Ability to pass and maintain Criminal Justice Information Services (CJIS) clearance.

Benefits

• Competitive salary and 401(k) with employer match.
• Discretionary paid time off and paid parental leave.
• Medical, dental, and vision plans.
• Fitness programs and emotional & mental wellness support.
• Learning & development opportunities.
• Flexible work arrangements and remote work options.
• Paid company holidays.
• Additional perks, including office amenities and team-focused programs.