See social differently.

Strategic Services Consultant

ConsultantConsultantFull TimeRemoteTeam 1,001-5,000Since 2010H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

53 days ago

Salary

$77.4K - $117.4K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Manage customers’ tailored and value-driven implementation experience that ensures customers are set up for success in achieving their business goals • Manage ongoing strategic consulting projects with deliverables that are shared with multiple stakeholders, including senior executives • Level up the social sophistication of our customers as well as our team to meet the ever-changing needs of social media

Job Requirements

2+ years in social media strategy, professional services, or customer-facing roles in SaaS
Experience in training and in navigating a software platform
Project management experience
Understanding of social networks (in particular X, Facebook, Instagram, TikTok and LinkedIn) and social media strategy for large organizations
Understanding sophisticated use cases for social media strategy, such as influencer marketing and customer care
Flexibility to work on multiple projects and simultaneously support the Sales and Success team
Understanding of all components of a software sales process and customer lifecycle
Excellent communication and presentation skills with the ability to present to a variety of external audiences.

Benefits

Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.