Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

CSR Virtual Agent

Customer SupportCustomer SupportFull TimeRemoteMid Level

Location

United States

Posted

3 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

Role Description

In March 2023, our company reached a historic milestone—achieving the largest weekly, monthly, and quarterly results in company history. As our growth continues, we are expanding our fully remote team with motivated individuals ready to build a long-term, rewarding career.

With world-class support, proven mentorship, and clear advancement paths, this opportunity could be the career change you’ve been looking for.

Qualifications

  • U.S. residents only
  • Legally authorized to work in the United States with a valid Social Security Number
  • This position is not available in Massachusetts

Requirements

  • Submit your updated resume
  • Include your compensation requirements for review

Benefits

  • Stable Work-From-Home Career – Enjoy flexibility while building a secure professional future
  • Professional Growth & Development – Virtual workshops and ongoing training designed to elevate your skills
  • Weekly Pay + Performance Bonuses – Consistent income with additional rewards tied to results
  • Union Contract & Representation – Work confidently with protections in place
  • Comprehensive Benefits – Life insurance (including accidental death benefits) and medical reimbursement
  • Modern Tools & Technology – Access industry-leading systems built for remote success
  • Leadership Events & Incentives – Qualify for conventions, incentive trips, and recognition programs
  • Team Culture & Connection – Build meaningful relationships through team events and shared success

Company Description

All interviews are conducted via Zoom video conferencing to ensure safety and convenience.

If you’re driven, coachable, and excited to join a company that’s making history while building futures, we’d love to hear from you. Apply today and take the next step toward a flexible, high-growth remote career.

Job Requirements

  • U.S. residents only
  • Legally authorized to work in the United States with a valid Social Security Number
  • This position is not available in Massachusetts
  • Submit your updated resume
  • Include your compensation requirements for review

Benefits

  • Stable Work-From-Home Career – Enjoy flexibility while building a secure professional future
  • Professional Growth & Development – Virtual workshops and ongoing training designed to elevate your skills
  • Weekly Pay + Performance Bonuses – Consistent income with additional rewards tied to results
  • Union Contract & Representation – Work confidently with protections in place
  • Comprehensive Benefits – Life insurance (including accidental death benefits) and medical reimbursement
  • Modern Tools & Technology – Access industry-leading systems built for remote success
  • Leadership Events & Incentives – Qualify for conventions, incentive trips, and recognition programs
  • Team Culture & Connection – Build meaningful relationships through team events and shared success

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