Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Customer Success Associate

Customer Success ManagerCustomer SuccessFull TimeRemoteMid Level

Location

United States

Posted

3 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

Role Description

Join our fully remote team and enjoy the freedom to design your own schedule, achieve professional success, and make a lasting difference in people’s lives.

  • Client Engagement: Assist new and existing clients with product inquiries, policy options, and coverage details.
  • Customized Solutions: Provide personalized recommendations based on client needs and eligibility.
  • Ongoing Learning: Stay up to date on industry trends, product updates, and compliance standards through regular training.
  • Team Collaboration: Contribute to a supportive, success-oriented remote team environment.
  • Relationship Building: Maintain meaningful, long-term relationships with clients through consistent follow-up and service excellence.

Qualifications

  • Strong communication and interpersonal skills.
  • Adaptable and open to continuous learning.
  • Comfortable working independently while collaborating effectively with a team.
  • Goal-oriented with a strong drive for success.
  • Professional, reliable, and organized with excellent follow-through.

Requirements

  • 100% Remote: Work from anywhere in the U.S. – no commute, no limits.
  • Flexible Hours: Create your own schedule for true work-life balance.
  • Weekly Pay: Earn a competitive income with weekly pay for your dedication and results.
  • Continuous Training: Participate in professional development sessions led by top industry leaders.
  • Comprehensive Benefits: Includes life insurance coverage, renewals, and health insurance reimbursement after 3 months.
  • Advanced Tools & Resources: Access cutting-edge systems and technology to streamline your workflow and deliver exceptional service.

Benefits

  • Personalized Schedule: Work when and where you’re most productive.
  • Healthy Work-Life Balance: Pursue your career goals without sacrificing family or personal time.
  • Supportive Community: Join a positive, growth-focused team that values balance, wellness, and success.

Company Description

If you’re a motivated, people-focused professional ready to make a difference from the comfort of your home, apply today to become a Virtual Insurance Specialist!

We’ll support your growth every step of the way with training, mentorship, and a community built for success.

Note: All interviews will be conducted via Zoom video conferencing for your convenience and safety.

Job Requirements

  • Strong communication and interpersonal skills.
  • Adaptable and open to continuous learning.
  • Comfortable working independently while collaborating effectively with a team.
  • Goal-oriented with a strong drive for success.
  • Professional, reliable, and organized with excellent follow-through.
  • 100% Remote: Work from anywhere in the U.S. – no commute, no limits.
  • Flexible Hours: Create your own schedule for true work-life balance.
  • Weekly Pay: Earn a competitive income with weekly pay for your dedication and results.
  • Continuous Training: Participate in professional development sessions led by top industry leaders.
  • Comprehensive Benefits: Includes life insurance coverage, renewals, and health insurance reimbursement after 3 months.
  • Advanced Tools & Resources: Access cutting-edge systems and technology to streamline your workflow and deliver exceptional service.

Benefits

  • Personalized Schedule: Work when and where you’re most productive.
  • Healthy Work-Life Balance: Pursue your career goals without sacrificing family or personal time.
  • Supportive Community: Join a positive, growth-focused team that values balance, wellness, and success.

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