The 2nd Shift Project Manager is responsible for supporting a large financial client in all aspects of the deployment of a Retail Branch update nationwide estate. The Project Manager will serve as the primary lead for the project, overseeing cross-functional vendor collaboration and ensuring seamless execution of network refreshes, hardware deployments, and site conversions across thousands of retail branches. This role demands high organizational agility, technical familiarity, and stakeholder engagement.

PRIMARY DUTIES:

Program Coordination

• Lead day-to-day coordination across vendors, engineering teams, and client stakeholders.
• Track workflow progress using tools like Excel, Jira, Monday.com and Smartsheet 
• Ensure readiness for site conversions and maintain accurate status logs
• The position’s hours will be approximately 3:00pm CST until approximately 2:00am CST Monday through Thursday. Work hours may shift forward or backward by a few hours based on need. However, the work days will remain Monday through Thursday. 

Technical Oversight

• Assist in oversight of support activities involving routers, cellular devices, SD-WAN appliances, and switches 
• Assist in oversight of circuit installations, testing, and turn-ups for broadband and DIA internet circuits

Vendor Management

• Act as liaison between field resources and network engineers 
• Coordinate bridge technician support and ensure proper activation sequences 
• Manage deliverables including before/after photos and cabling documentation 

 Communication & Reporting

• Provide regular updates to internal and external teams.
• Maintain clear documentation of site status, open items, and deployment milestones.
• Participate in intake meetings, sync calls, and deployment coordination sessions

COMPETENCIES:

• Strong focus on accuracy and attention to detail  
• Strong knowledge of MS Office suite  
• Excellent communication skills (verbal and written)
• Proficient time management skills; sense of urgency  
• Basic skills in Monday.com or similar product (SmartSheet)
• Ability to track individual deployments across multiple branch locations in a single day 
• Ability to work in a fast-paced environment and adapt process changes mid-stream  
• Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
• Some designated observation/training shifts will be required as project kicks off
• Some evening on-call designated days/evening are required  

 

 REQUIRED EDUCATION & EXPERIENCE:   

4-8 years’ experience in project management in technology and/or infrastructure programs Experience using PC in business environment including MS Office  

  

PREFERRED EDUCATION & EXPERIENCE: 

• Exposure to technology in the financial industry is a plus 
• Exposure to Monday.com is a plus  
• Familiarity with network equipment such as routers, switches, cellular devices  
• Strong communication and stakeholder management skills 
• PMP certification preferred by not required  

 

EXPECTED HOURS OF WORK: This role requires flexibility. A majority of work will occur during normal business hours; however, after‑hours or on‑call work may be required at times to support customer operations. A fixed after‑hours schedule is not currently defined. 

 

Salary: $100,000 - $125,000 depending upon experience