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Chapter Aesthetic Studio logo
Chapter Aesthetic Studio

Your go-to aesthetic studio that doesn’t play by the book. Our staff, services and products are a notch above them all.

Travel Operations Specialist

OperationsOperationsFull TimeRemoteMid LevelTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

55 days ago

Salary

$52K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Support daily studio functions including guest service, scheduling, inventory, and retail activities across Chapter locations. • Welcome every guest with professionalism and care, ensuring a consistent and elevated Chapter experience across studios. • Educate guests on products, services, and membership benefits to help drive rebooking, referrals, and overall guest satisfaction. • Fill in for key roles such as Guest Service or Studio Manager support to maintain seamless studio operations. • Maintain cleanliness, operational readiness, and adherence to Chapter protocols at all times.

Job Requirements

  • Minimum 2 years in guest service, retail, operations, or a related customer-facing role
  • Must have reliable transportation and flexibility to support studio needs across locations
  • Comfortable using EMR systems, scheduling tools, and digital communications platforms
  • High school diploma or equivalent required; associate or bachelor’s degree a plus

Benefits

  • Monthly incentive pay

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