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Avetta

Securing Supply Chains Across the Globe

Global Readiness Manager

ManagerManagerFull TimeRemoteLeadTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$140K - $154K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

• Own and evolve the Global Readiness operating model, including readiness criteria, stage gates, sequencing, and success metrics across the end-to-end customer experience • Lead and develop a Global Readiness team, including hiring, coaching, performance management, and setting execution standards • Establish and maintain cross-functional readiness SOPs and governance across data residency/storage, tools and platform readiness, billing/invoicing, content development and deployment, supplier engagement, QA, and support readiness • Partner with Product, Legal, Billing, Tax, Compliance, Localization, Support, Sales, and Client teams to ensure global requirements are identified early • Ensure global launch plans and timelines account for full localization and compliance requirements • Provide executive-level visibility into global readiness risks, trends, trade-offs, and performance through dashboards, KPIs, and outcome reporting • Identify systemic patterns across clients, products, and regions; drive prioritization and preparedness based on business impact and launch criticality • Lead readiness planning and execution for strategic launches and high-complexity expansions • Establish and run readiness governance routines, ensuring timely decisions and accountability across stakeholders • Drive continuous improvement across the readiness lifecycle by standardizing playbooks, reducing cycle time, improving predictability, and increasing reuse of readiness artifacts • Represent Global Readiness in executive planning, GTM discussions, and strategic client engagements • Ensure QA and support readiness are integrated into launch planning

Job Requirements

  • Bachelor’s degree in Business, International Studies, Localization, Operations, or equivalent experience
  • 10 years of experience supporting global product launches, international expansion, or large-scale cross-functional programs in SaaS or technology-driven environments
  • 5 years of people management experience
  • Demonstrated ability to lead across regions, functions, and cultures using influence rather than direct authority
  • Strong understanding of localization and internationalization, regulatory/compliance considerations, and global SaaS operational readiness
  • Proven experience defining operating models, SOPs, governance routines, and success metrics in complex environments
  • Excellent communication, analytical, and stakeholder-management skills, including executive-level reporting and escalation management
  • Experience building dashboards and using outcome metrics to drive prioritization, tradeoffs, and continuous improvement is preferred

Benefits

  • health, dental and vision insurance
  • 401(k)
  • PTO

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