• Oversee daily communication with our 3PL partner across fulfillment, routing, and storage. • Manage inbound shipments, customs paperwork, and landed cost tracking. • Create and maintain the replenishment cadence for all retail locations balancing healthy inventory levels with working capital. • Coordinate inbound routing from factories to our 3PL partner, ensuring clear expectations and timelines with all vendors. • Manage the 3PL relationship, including weekly performance reviews, KPI reporting, and escalation of service issues. • Audit freight invoices and landed-cost data to confirm accuracy and ensure compliance with agreed SLAs. • Keep systems connected and data aligned between Shopify, POS, and 3PL systems, resolving sync errors and data mismatches. • Develop standardized reporting for inventory position, inbound timing, and weekly sell-through trends by location. • Partner with the Merchandiser, Product Development, and Retail Operations teams to forecast demand and plan replenishment. • Work closely with Finance on landed-cost reporting and margin reporting. • Improve and maintain standard operating procedures (SOPs) for inbound logistics, routing, and replenishment. • Lead improvement efforts focused on cost reduction, speed, and data accuracy.