Registered Nurses assist members by facilitating access to healthcare providers, health information, and entitled benefits coverage, often involving receiving calls regarding various healthcare issues and determining the best course of action. Responsibilities also include building member relationships, educating them on medical conditions and options, researching providers, and facilitating communication between members, physicians, and insurance carriers.

This role involves providing exceptional customer service to clients via multiple channels, assisting them with all aspects of vacation planning including destination selection and transportation. The planner will also handle booking arrangements and maintain communication before, during, and after client trips.

The Itinerary Support Coordinator assists with itinerary-related scheduling and coordination requests, organizing details, timelines, and reservations while ensuring accuracy and consistency. This role involves communicating with clients to confirm updates and responding to inquiries professionally and promptly.

The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inb...