REMOTE Customer Service - VA Intake Specialist
Location
United States
Posted
3 days ago
Salary
$18 / hour
Seniority
Mid Level
Job Description
Job Requirements
- Must have 2 years of experience using an auto-dialer system and reading a script verbatim
- Experience using computers and performing data-entry functions
- Legal experience is a plus
- Minimum typing speed of 35 WPM
- Ability to type and talk while using a hands-free headset
- Solid reading, writing, and verbal communication skills
- Professional communication skills over the phone and with co-workers and supervisors
- Previous telecommuting/remote work experience is a plus
- Must be able to multitask and be proficient in the use of today’s technology
- Must have a desk, chair and basic essentials to work from home
- Must have a quiet work area without noise or distractions
- Must have your own/personal high-speed internet; you cannot use Wi-Fi
- Reliable and dependable attendance
- Education and Experience
- This job requires a minimum of a high school diploma or G.E.D and two years of previous call center experience. Associate degree is preferred.
- Experience using computers and performing data-entry functions.
- Physical Requirements
- Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.
- Remote Work from Home Requirements
- Not all positions are remote; some require that the employee work in the office.
- Must have a desk, chair and basic essentials to work from home.
- Must have a quiet work area without noise or distractions.
- Must have personal high-speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload MBPS speed.
- Must be logged onto your work computer and able to answer calls during your normal work hours.
- Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MI, NC, NJ, NV, NY, PA, SC, TX or WV. Must be able to work EST hours provided above.
Benefits
- Health, dental, and vision insurance
- Company paid life insurance and disability insurance
- 401(k) plan with an employer match
- Paid time off after 90 days of employment
- Ten company paid holidays
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