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Virtual Rockstar Careers

To build & strengthen families across the globe.

Medical Virtual Assistant

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

3 days ago

Salary

$6 - $7 / hour

Seniority

Senior

High SchoolEnglishSpanish

Job Description

• Schedule and reschedule patient appointments via EMR. • Confirm new patient appointments and manage therapist calendars. • Coordinate telehealth sessions and care team meetings. • Assist families with insurance-related scheduling (e.g. gap exceptions). • Respond to phone and email inquiries with empathy and professionalism. • Clarify insurance coverage details and assist with related questions. • Maintain accurate, confidential electronic medical records. • Support therapists with calendar coordination and care logistics. • Collaborate with team members to ensure efficient day-to-day operations. • Greet patients virtually and guide them through onboarding steps.

Job Requirements

  • Experience in healthcare customer service, scheduling, or admin support.
  • Familiarity with pediatric therapy (OT and speech) is a strong plus.
  • Comfortable using EMR systems (Ensora preferred), Salesforce, and Google Workspace.
  • Strong communication and multitasking skills.
  • Spanish-speaking candidates are highly encouraged to apply.

Benefits

  • Competitive salary commensurate with experience.
  • Opportunities for professional development and growth.
  • Work in a dynamic and supportive team environment.
  • Make a meaningful impact by helping to build and strengthen families in the Philippines.

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